Soft Issues in Small-Scale Network Development and Implementation: A Case Study in an SME

Although there are technical standards and guides relating to specific aspects of computer network development and implementation, there appear to be no overall frameworks or approaches aimed specifically at computer network development and implementation, particularly those that are smaller in scale. In this paper the application of an action research approach to the technically oriented process of computer network development and implementation is examined. In particular, this paper examines the soft issues relating to small-scale computer network development and implementation encountered in a 2-year project in a small engineering company.