The Ontological Constitution of Bounding-Judging in the Phenomenological Epistemology of von Bertalanffy's General System Theory

An analysis of the current presentation of boundary judgments in the Critical Systems literature highlights a general result: that the activity of bounding has been, implicitly or explicitly, considered as an epistemological issue. By arguing that knowledge is not produced singularly by bounding, the paper informs this general result. This, in turn, informs other results, which have emerged in current understanding. In particular, the paper argues (a) the reason why knowledge indeed never attains the status of "objective or right" knowledge, (b) how critique is dependent on some positing of knowledge, and (c) the exact place where critique is actioned. von Bertalanffy's attempted systems epistemology is considered at length because it explains and informs the epistemological conclusions seen to have been drawn in the current Critical Systems literature. von Bertalanffy's attempt requires the support of Husserlian phenomenology, especially Sartre's understanding of it. This requires an in-depth discussion of the phenomenological understanding of consciousness. Since the conclusions stem from von Bertalanffy, the paper reconsiders the status of General System Theory in Critical Systems Thinking.     

Critical considerations in the development of systems thinking and practice

This paper is concerned with the development of ‘Systems Thinking.’ In particular, it considers and critiques ‘traditional Systems Thinking’ within the framework of Critical Systems Thinking. Before embarking on such a venture it is necessary to derive a base context from which to develop argument and analysis. Therefore the outline of this paper is as follows: A contextual setting for Systems Thinking, Theoretical Considerations, Soft Systems Thinking and Methodology, and A Critical Systems Thinking (CST) approach. The account of the development of Systems Thinking is followed by a synopsis of a theoretical framework for Systems Thinking which will allow us to gain an understanding of contemporary views. The paper then goes on to review SSM and CST in order to provide a platform for a critique of traditional forms of Systems Thinking. The final section briefly discusses the applicability of CST to the ‘real-world’ context by outlining some current studies being undertaken by the author.     

The Ontological Status of Critique

Two previous papers by the author are summarized in order to provide the context for the arguments and results of the present paper. The author's previous research has identified the exact place where critique is epistemologically actioned and this enables the present paper to argue for the attribution of ontological status to critique. Since it is commonly acknowledged that a lack of critique results in dogmatism or bounded rationality, these latter two are investigated—in greater depth than previously considered in the literature—and, though they are shown to be inescapable, they provide a route toward a fundamental principle which systemically brings together ontological, epistemological, ethical, and emancipatory concerns. The principle can be stated as follows: One is more or less emancipated depending upon the extent to which one is aware of critique-bounded emancipation as an ontological necessity and thus to the degree to which one ceases to attempt escaping from practical critique into the realms of dogmatic emancipation and rationally bounded emancipation. The paper provides accurate definitions of critique and emancipation, showing that one cannot be considered without the other, thus framing the manner in which further discussion of these two intimately related issues can be continued. In keeping with the author's previous published research, the relevance of von Bertalanffy's deliberations to Critical Systems Thinking, as well as Sartre's philosophy to systems thinking in general, is upheld.     

Ethical skill development as an imperative for emancipatory practice

Total Systems Intervention (TSI) as a form of Critical Systems Thinking has been subject to criticism concerning the actual application of its emancipatory commitment. The emancipatory potentials of TSI or other systems-oriented change efforts may possibly be improved through their linkage to employee ethical skill development. Acknowledging a “strategic twist” in consulting efforts to encourage greater emancipatory practice and a more communicative ethic, an agenda for consultants is suggested to provide incremental emancipatory potentials for organizations with many apparently coercive characteristics.     

Critical systems thinking,paradigms, and the modelling space

Inquirers explore situations from their ownWeltanschauung and model them through a paradigm. A relationship between Weltanschauung and the paradigm is explored, as is that between paradigms and situations. Within the context of Critical Systems Thinking, exploration of how paradigms and their coordination, and thus the methodologies that they entertain, can be used within the action of complementarism.     

Towards a critique of Critical Systems Thinking within a foucauldian framework: A “demystification process” or an “instrumental use” of Critical Theory

Critical Systems Thinking is an approach which aims at providing a coherent platform to guide systems practitioners through the numerous systems paradigms and systems methodologies currently available. However, it claims not only that it can provide an efficient way for choosing the appropriate methodology based on proper understanding of their strengths and weaknesses, but also that it is grounded within a commitment to critique, complementarism, and emancipation. Furthermore, it has claimed to be deeply rooted in the ideas of Habermas and Foucault. Considering recent research in Foucault's philosophy, this paper attempts to provide of CST a critical examination which can be extended to other areas of the management and systems sciences. In the context of this examination, the conclusion has been reached that CST has at least two options. The first is to redefine itself as a demystification process (of cherished concepts such as emancipation, complementarism, intervention and so on), if it wants to remain somehow ‘inspired’ by Critical Theory. The second one is to redefine its ‘critical’ claims so as to become aligned with managerial activities such as business consultancy and intervention, openly acknowledging an application of Critical Theory that is instrumental, if such an influence indeed exists.     

Systems thinking and critique. I. What is critique?

This paper is the first in a trilogy which intends to discuss the notion of critique within two different contexts: Modern Western Philosophy and Contemporary Systems Thinking. This first paper presents a phenomenological inquiry into the concept of “critique.” The result of the inquiry is a model of the possibilities ofcritique which is used to interpret four “moments” of critique in Modern Western Philosophy.     

Total systems intervention and human inquiry: The search for a common ground

Total Systems Intervention (TSI) is an approach to intervening in problem situations which has much to offer where complex interacting issues need to be addressed by the complementary use of intervention methodologies. That such an approach has much in common with Action Research (AR) has been recognized, with much recent effort being devoted to the relationship between AR and Critical Systems Thinking (CST), the theoretical endeavor underpinning TSI. This paper further develops this line of debate and relates AR or Human Inquiry (HI) more directly to TSI, using an information systems intervention to enhance the study. The outcome is a demonstration of how TSI implicitly uses techniques informed from the field of Action Research, and how a more thorough synthesis of HI with TSI might serve to improve the overall intervention process.     

Critical Systems Thinking and “new social movements”: A perspective from the theory of communicative action

The purpose of this paper is to review recent developments in critical theory on the political function of the public sphere and the emancipatory potential of new social movements. This work is shown to be relevant to systemic decisions made under conditions of public conflict. Normative models for the self-understanding of actors engaged in self-limiting emancipatory struggles in modern societies are reviewed and related to the concerns of Critical Systems Thinking.     

Pyramids or Silos: Alternative Representations of the Systems Thinking Paradigms

This paper is written from the perspective of a practitioner-researcher coming to terms with methodologically or theoretically pluralist practice. Common depictions of the relationship between the hard and soft paradigms are discussed, including the influence of the problem of paradigmatic incommensurability. The consequences of different ways in which this relationship is depicted are examined, in light of various perspectives on the relationship of Critical Systems Thinking to these paradigms. Alternative models of this relationship are provided, followed by discussion of how these models can be extended to combinations of other paradigms in different contexts.     

Emancipation and truth in critical systems methodologies

This paper deals with the need for stakeholders to participate actively in organizations, so that systems methodologies can be applied in a critical fashion with the objective of arousing the emancipatory interest. It discusses the meaning of emancipation in the labor movement tradition and the emergence of the apathy of working people toward it. Critical Systems Thinking is obliged to face this apathy in its attempt to motivate the emancipatory interest.     

Designing a Management System for a Rural Community Development Organization Using a Systemic Action Research Process

This paper describes the first phase, 'finding out', of a systemic participatory action research intervention in the management systems of a rural community development organization in the KwaZulu-Natal province of South Africa. The aims of the intervention were to (a) improve the management system of this organization, and (b) evaluate the usefulness of particular systems methodologies for the improvement of management systems of organizations involved in community development in under-resourced rural contexts. The second phase, "implementation," needs to be completed and thoroughly evaluated before any final conclusions can be drawn about the suitability of the chosen systems framework for Third World type rural contexts. However, the second phase is, at the time of writing, underway and all indications are that an interpretive ('Soft') Systems Methodology, combined with insights from a more functionalist ('hard') approach (with methods chosen through a Critical Systems Thinking framework) holds much promise for participatory systemic interventions in these contexts.     

The Relevance of Systems Thinking in the Quest for Multifinal Social Enterprises

Human deprivation and suffering around the world are increasing despite the efforts of traditional aid-based approaches focused on alleviating poverty and improving the quality of life for marginalized communities. There is ample evidence that billions of dollars in aid money have been expended on development projects that are fundamentally unsustainable. On the other hand, social enterprises, which improve lives and livelihoods through practical market-based approaches, are growing in number. Systems Thinking can be especially helpful in navigating the complexity and chaos inherent in social ventures in developing communities. Lack of clarity in the roles, responsibilities, and returns for the various stakeholders epitomizes this chaos and is a major contributor to the failure of such projects. By employing Systems Thinking, entrepreneurs can establish accountability mechanisms, ensure equity for all stakeholders, and facilitate system sustainability. Though much research exists on both Systems Thinking and social enterprise, few sources discuss how Systems Thinking can be practically applied to conceptualize, build, and sustain social enterprises in an easy-to-understand manner. This paper synthesizes definitions of the tenets of Systems Thinking including interdependence, holism, multifinality, equifinality, differentiation, regulation, abstraction, and leverage points. The relevance of each of these tenets to social entrepreneurship is described, and further reinforced, with examples. A practical understanding of these tenets can empower entrepreneurs as they navigate chaotic environments in the quest for social enterprises that create win–win situations for all stakeholders.     

Systems thinking in British Telecom Training: A brief account

This paper describes how British Telecom's Training Department has been using Systems Thinking over the last few years and has started introducing Systems concepts and methodologies to a wider audience of operational managers within. The paper explores some of the reasons for British Telecom to adopt Systems Thinking and describes the application of Soft Systems Methodology (SSM) to a particular project within Training Department. The paper also describes the design and delivery of the Introduction to Systems Thinking course which is now part of British Telecom's core program of management training.     

An Evaluation of R.L. Ackoff’s Interactive Planning: A Case-based Approach

Russell L. Ackoff developed the Interactive Planning (IP) methodology as a conceptual tool to guide systematic and systemic development of organizations. One of its unique features is that such development should be ideal-oriented. IP has been well-received within the Systems Thinking community in particular; where more than 300 applications of IP are mentioned. However, it has not been easy to answer the question: “does the use of IP enable that which it is proposing to enable?” as there have been no systematic, empirically grounded, and critically oriented, evaluations of IP. This study attempts to offer such an evaluation. In this case, IP was employed to support a comprehensive development of a Department within a company. This IP application was evaluated using a set of predefined evaluation criteria derived from the IP as such and also from its critique. The results suggest that IP is indeed a powerful methodology to guide organizational development. While IP has several positive merits, a set of limitations were identified and serve here as a basis for deriving recommendations for the practitioners of IP and also suggestions of areas that merit further IP research.     

A typology of power supporting intervention

A typology of power is presented. The typology guides researchers/practitioners to the main concerns currently debated about power and its abuses. Possible ways of managing organisational issues explicitly dealing with power and abuses are explored. The typology forms threearenas of discourse to make this possible: structuralism, intersubjective decision making, and might-right management. Structuralism deals with issues surrounding organisational design and process design. Intersubjective decision making deals with issues surrounding processes of debate. Might-right management deals with issues surrounding disempowering social practices that impact on designing and debating. The arenas of discourse suggest ways, that differ, of understanding and managing a range of issues related to the operation of power. This is part of a wider project called Diversity Management, which in turn is part of Critical Systems Thinking.     

Foucault's interpretive analytics of power 1,2

In this paper an interpretation of Foucault's work on power is presented. One aim is to introduce this aspect of Foucault's work to the emerging debate on Critical Systems Thinking. Another goal is to clarify how Foucauldian discourse about power can be framed within the notion of “interpretive analytics” (a term that describes Foucault's work, conceived by Dreyfus and Rabinow). This metalogical thinking proposes that archaeological and genealogical dimensions are proper methods for the study of the History of Thought. The interpretive space of experience-in which knowledge, power, and self are the axes of experience-is presented as a comprehensive model of the critical task of the History of Thought. Foucault's work is analyzed according to this model. Two conceptions of power arise from this analysis: the first conception is a peripheral view of power which raises key questions that drive the second, microphysical conception of power. We then demonstrate how the latter absorbs the former. The microphysical conception is based on a nominalistic view, which raises issues about nominalism in Foucault's critical thinking. These are addressed at the end of the article.     

Developing the methodology of TSI: From the oblique use of methods to creative design

During the last 13 years, a dialogue has been conducted in the Critical Systems literature on the subject of choice betwen methods. However, in the late 1980s and early 1990s, researchers went in two separate directions. One direction involved an exploration of the “creative design of methods.” This is when the problem situation is understood in terms of a series of systemically interrelated research questions, each of which might need to be addressed using a different method, or part of a method. A synthesis is generated that allows each individual research question to be addressed as part of a whole system of questions. The other research direction involved the development of “Total Systems Intervention” (TSI), a meta-methodology that, amongst other things, encourages the creative exploration of the problem situation prior to the choice of methods. One of the latest innovations in TSI is a theory of the “oblique” use of methods. This is the use of methods for purposes other than those they were originally designed for. However, it is argued here that all the case studies that have been subject to an “oblique” interpretation can be better explained if they are seen as examples of the creative design of methods. We can therefore bring together the two strands of research that have hitherto been pursued separately in the Critical Systems literature. it is suggested that TSI can be enhanced by an understanding of the creative design of methods because the latter allows us to explain the purposive, flexible, and responsive way in which TSI is most successfully used in practice.     

Critical methods and ideology: An international perspective

This article describes approaches to rhetorical criticism used in recent years, reviews the Critical Systems perspective, and examines the relevance of Critical Systems to rhetorical criticism. The argument is that rhetorical criticism must advance the position for improving the human condition, not simply advance our understanding of human communication.     

软系统方法论与软科学哲学

软系统方法论是一个非常重要的学科,它与科学哲学相互影响、相互作用和相互促进。本文着重分析软系统方法论的哲学基础,以及从硬系统方法论到软系统方法论的哲学基础的变迁,认为硬 / 软系统方法论之间的关系及其在科学哲学中的表现是互斥互补的关系。软科学哲学一词是库恩在《结构后的路》(2000)一书中提出来的。在我国研究和发展软系统方法论和软科学哲学是十分必要的。