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1.
随着酒店业的日益发展,酒店业的服务标准也在发生巨大的改变。从满足客人的基本的食宿的问题到让客人的光临成为一次满意的体验,酒店业对员工的基本素质和服务要求也日益严格,酒店员工培训与开发显得尤为重要。本文通过对酒店员工培训的含义及其开发意义的论述,重点分析我国目前培训的现状,指出员工培训中存在的不足,并针对这些问题的存在提出了解决问题的方法和改进的策略及建议。  相似文献   

2.
孙华迪 《科技信息》2012,(18):93-93
酒店业是为客人提供餐饮、住宿、娱乐、购物、交通等服务性项目的一个综合性服务行业。随着人们生活水平的提高,对酒店业的需求也不断增加,这就要求酒店业者要具有能够满足现代人们需求的能力,才能使自己在这激烈的竞争中立于不败之地。酒店所提供的产品是服务,而这些服务是在员工与顾客的互动中提供的。因此酒店软件——人,在其中所起的作用就相当重要了。而现在酒店业员工流失率过高,人才流动过于频繁,给酒店的管理带来了很多的不便,要想改变这种状况就要从员工和酒店两方面对症下药。  相似文献   

3.
陈凤 《科技信息》2009,(13):367-367,81
在我国酒店业还处于发展初期,酒店的经营者要想在激烈的竞争中生存,必须遵循科学规律,掌握先进的管理方法。其中人性化管理方法是现代酒店管理中非常有效的一种管理方法。现代酒店经营者发现要想使酒店能获得更多的效益,不仅要服务好顾客,更重要的是管理和服务好员工。这就是人性化管理方法的核心思想。因为优质的服务是通过员工向客人提供的。因此只有有了高素质的员工才会有满意的客人。只有有了愉快的员工才会有愉快的客人。  相似文献   

4.
快捷连锁酒店因其特有的价格和便捷优势成为酒店行业中迅速崛起的一种经营类型,随着酒店业的进一步发展以及顾客市场需求的不断变化,对其服务管理提出了更高的要求。个性化服务是以客人为中心,在满足客户个性需求的基础上创立自己特有的酒店服务品牌,树立良好的酒店企业形象。提高个性化服务管理水平,是快捷连锁酒店应对激烈竞争的必然趋势。  相似文献   

5.
随着人工智能技术的不断突破,酒店智能机器人的出现为行业增添了新的亮点,为客人带来新奇的服务体验。该文对近年来人工智能在酒店业中应用进行了整理和归纳,并从积极性和消极性两大方面分析了人工智能对酒店业发展的影响,在此基础上提出了思考与建议。  相似文献   

6.
霍明 《广东科技》2012,21(15):198-200
排队论(或称作随机服务理论)是解决“离散事件系统”中所谓“拥挤”或“阻塞’现象的主要方法。随着人们对银行、医院等随机服务系统排队现象的日益关注,如何有效解决顾客等待、系统服务效率等问题再次成为专家、学者关注的焦点。以肯德基快餐店为例,针对排队系统复杂的随机过程和数学建模的局限,应用面向对象的仿真软件ProModel,对一个并联多服务台排队系统进行了仿真建模,直观地验证了单队多服务台系统和多队多服务台系统的系统性能问题。  相似文献   

7.
王莹 《科技资讯》2010,(17):238-239
目前银行办理业务排队、医院就医排队问题是普遍存在的社会问题。当某项服务的现有需求超过提供该项服务的现有能力时,排队就会发生。而且从某种程度上讲,排队几乎是不可避免的。本文利用数学建模的方法,根据排队论知识建立医院系统排队问题的数学模型,通过数学模型的求解,分析医院排队系统的性能,以求问题的解决思路。  相似文献   

8.
本文试图运用运筹学的重要分支——“排队论”分析研究图书馆流通系统的排队现象,以提高管理水平,为读者提供优质服务。主要就我校榆中第二书库的流通管理进行探讨,根据调查的数据,求出排队系统的性能指标。这些指标反映了排队系统的服务质量;最后讨论了排队模型在评价图书管理问题的应用。  相似文献   

9.
优先权排队问题的分析   总被引:1,自引:0,他引:1  
应用排队论对一类抢占优先权排队问题进行讨论.给出了抢占型优先排队服务系统的概率分布,包括系统中的顾客数的分布(高、低优先权两种顾客)、高、低优先权两种顾客各自的等待时间分布、服务时间分布等,最后,提出了进一步要解决的问题.  相似文献   

10.
频繁的商务活动和旅游度假,促使世界的酒店业成为世界第一大产业。让文化艺术融入度假村空间,使之具备高层次的魅力,吸引世界各地不同的客人。今天的游客和商者更有知识,同时也更有求知欲望,他们入住度假村,无论是商务或旅游,都希望由度假村体验当地文化、生态环境,以获得不同的风俗人文,增长见识,培养素质。  相似文献   

11.
Language markedness is a common phenomenon in languages, and is reflected from hearing, vision and sense, i.e. the variation in the three aspects such as phonology, morphology and semantics. This paper focuses on the interpretation of markedness in language use following the three perspectives, i.e. pragmatic interpretation, psychological interpretation and cognitive interpretation, with an aim to define the function of markedness.  相似文献   

12.
何延凌 《科技信息》2008,(4):258-258
Language is a means of verbal communication. People use language to communicate with each other. In the society, no two speakers are exactly alike in the way of speaking. Some differences are due to age, gender, statue and personality. Above all, gender is one of the obvious reasons. The writer of this paper tries to describe the features of women's language from these perspectives: pronunciation, intonation, diction, subjects, grammar and discourse. From the discussion of the features of women's language, more attention should be paid to language use in social context. What's more, the linguistic phenomena in a speaking community can be understood more thoroughly.  相似文献   

13.
The discovery of the prolific Ordovician Red River reservoirs in 1995 in southeastern Saskatchewan was the catalyst for extensive exploration activity which resulted in the discovery of more than 15 new Red River pools. The best yields of Red River production to date have been from dolomite reservoirs. Understanding the processes of dolomitization is, therefore, crucial for the prediction of the connectivity, spatial distribution and heterogeneity of dolomite reservoirs.The Red River reservoirs in the Midale area consist of 3~4 thin dolomitized zones, with a total thickness of about 20 m, which occur at the top of the Yeoman Formation. Two types of replacement dolomite were recognized in the Red River reservoir: dolomitized burrow infills and dolomitized host matrix. The spatial distribution of dolomite suggests that burrowing organisms played an important role in facilitating the fluid flow in the backfilled sediments. This resulted in penecontemporaneous dolomitization of burrow infills by normal seawater. The dolomite in the host matrix is interpreted as having occurred at shallow burial by evaporitic seawater during precipitation of Lake Almar anhydrite that immediately overlies the Yeoman Formation. However, the low δ18O values of dolomited burrow infills (-5.9‰~ -7.8‰, PDB) and matrix dolomites (-6.6‰~ -8.1‰, avg. -7.4‰ PDB) compared to the estimated values for the late Ordovician marine dolomite could be attributed to modification and alteration of dolomite at higher temperatures during deeper burial, which could also be responsible for its 87Sr/86Sr ratios (0.7084~0.7088) that are higher than suggested for the late Ordovician seawaters (0.7078~0.7080). The trace amounts of saddle dolomite cement in the Red River carbonates are probably related to "cannibalization" of earlier replacement dolomite during the chemical compaction.  相似文献   

14.
理论推导与室内实验相结合,建立了低渗透非均质砂岩油藏启动压力梯度确定方法。首先借助油藏流场与电场相似的原理,推导了非均质砂岩油藏启动压力梯度计算公式。其次基于稳定流实验方法,建立了非均质砂岩油藏启动压力梯度测试方法。结果表明:低渗透非均质砂岩油藏的启动压力梯度确定遵循两个等效原则。平面非均质油藏的启动压力梯度等于各级渗透率段的启动压力梯度关于长度的加权平均;纵向非均质油藏的启动压力梯度等于各渗透率层的启动压力梯度关于渗透率与渗流面积乘积的加权平均。研究成果可用于有效指导低渗透非均质砂岩油藏的合理井距确定,促进该类油藏的高效开发。  相似文献   

15.
As an American modern novelist who were famous in the literary world, Hemingway was not a person who always followed the trend but a sharp observer. At the same time, he was a tragedy maestro, he paid great attention on existence, fate and end-result. The dramatis personae's tragedy of his works was an extreme limit by all means tragedy on the meaning of fearless challenge that failed. The beauty of tragedy was not produced on the destruction of life, but now this kind of value was in the impact activity. They performed for the reader about the tragedy on challenging for the limit and the death.  相似文献   

16.
AcomputergeneratorforrandomlylayeredstructuresYUJia shun1,2,HEZhen hua2(1.TheInstituteofGeologicalandNuclearSciences,NewZealand;2.StateKeyLaboratoryofOilandGasReservoirGeologyandExploitation,ChengduUniversityofTechnology,China)Abstract:Analgorithmisintrod…  相似文献   

17.
There are numerous geometric objects stored in the spatial databases. An importance function in a spatial database is that users can browse the geometric objects as a map efficiently. Thus the spatial database should display the geometric objects users concern about swiftly onto the display window. This process includes two operations:retrieve data from database and then draw them onto screen. Accordingly, to improve the efficiency, we should try to reduce time of both retrieving object and displaying them. The former can be achieved with the aid of spatial index such as R-tree, the latter require to simplify the objects. Simplification means that objects are shown with sufficient but not with unnecessary detail which depend on the scale of browse. So the major problem is how to retrieve data at different detail level efficiently. This paper introduces the implementation of a multi-scale index in the spatial database SISP (Spatial Information Shared Platform) which is generalized from R-tree. The difference between the generalization and the R-tree lies on two facets: One is that every node and geometric object in the generalization is assigned with a importance value which denote the importance of them, and every vertex in the objects are assigned with a importance value,too. The importance value can be use to decide which data should be retrieve from disk in a query. The other difference is that geometric objects in the generalization are divided into one or more sub-blocks, and vertexes are total ordered by their importance value. With the help of the generalized R-tree, one can easily retrieve data at different detail levels.Some experiments are performed on real-life data to evaluate the performance of solutions that separately use normal spatial index and multi-scale spatial index. The results show that the solution using multi-scale index in SISP is satisfying.  相似文献   

18.
In the 19th century the society was controlled by men, and women were just appendants of them, they had not any rights and freedom. But Jane was an exception, she showed some characteristics of early feminist. Jane showed her characteristics of feminism in three aspects: rebellion, equality, and independence. These characteristics were helpful to her success, and feminism is the only way out for women of that time.  相似文献   

19.
正The periodicity of the elements and the non-reactivity of the inner-shell electrons are two related principles of chemistry,rooted in the atomic shell structure.Within compounds,Group I elements,for example,invariably assume the+1 oxidation state,and their chemical properties differ completely from those of the p-block elements.These general rules govern our understanding of chemical structures and reactions.Using first principles calcula-  相似文献   

20.
We have developed an adiabatic connection to formulate the ground-state exchange-correlation energy in terms of pairing matrix linear fluctuations.This formulation of the exchange-correlation energy opens a new channel for density functional approximations based on the many-body perturbation theory.We illustrate the potential of such approaches with an approximation based on the particle-particle Random Phase Approximation(pp-RPA).This re-  相似文献   

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