| 公共交通服务水平的模糊评价 |
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| 引用本文： | 尹峰,李枫.公共交通服务水平的模糊评价[J].上海交通大学学报,2000(Z1). |
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| 作者姓名： | 尹峰 李枫 |
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| 作者单位： | 上海铁道大学运输管理工程系!上海200331 |
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| 摘 要： | 回顾了公交服务质量评价的常规数值评价方法 .提出了一种新的模糊评价方法 ,并定义了相应的公交服务质量评价综合指数及其计算方法 ,以评价整体的出行服务质量 ,使评价工作具有可操作性 .实例演示了模糊评价方法的应用 ,并对新、旧两种方法做了比较
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| 关 键 词： | 公共交通 服务水平 模糊评价 |
Fuzzy Evaluation on Level-of-Services of Public Transit |
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| YIN Feng,LI Feng Dept.of Transportation Management Eng.,Shanghai Tiedao Univ.,Shanghai ,China.Fuzzy Evaluation on Level-of-Services of Public Transit[J].Journal of Shanghai Jiaotong University,2000(Z1). |
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| Authors: | YIN Feng LI Feng Deptof Transportation Management Eng Shanghai Tiedao Univ Shanghai China |
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| Institution: | YIN Feng,LI Feng Dept.of Transportation Management Eng.,Shanghai Tiedao Univ.,Shanghai2 0 0 331,China |
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| Abstract: | This paper proposed a brief review of traditional numerical rating approach,then put forward a new approach called fuzzy sets approach on the base of linguistic or letter grade for ratings and defined a composite index called ZZ in order to measure and evaluate the overall quality of services. Finally,an ex- ample was presented. |
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| Keywords: | public transit level of services fuzzy evaluation |
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