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The Use of Soft Systems Methodology to Enhance Group Creativity
Authors:John Molineux  Tim Haslett
Affiliation:(1) 8 Churchill Close, Murrumbeena, Melbourne, VIC, 3163, Australia;(2) Department of Management, Monash University, Melbourne, Australia
Abstract:Soft Systems Methodology is especially useful in diagnosing and addressing organizational problems and designing new systems in cultures that are characterised by pluralistic views and values. This paper demonstrates how SSM workshops in a large government agency resulted in a high level of creativity. SSM is then proposed as a methodology that could enhance group creativity in organizational design contexts.
Keywords:Soft systems methodology  Creativity
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