虚拟团队中的社会惰性——基于知识型团队的实验研究

本文以社会资本理论和工作动机理论为理论框架,提出了虚拟团队中的社会惰性模型.从个体内在动机和外部环境两个层面,提出并解释了虚拟团队中社会惰性的影响机制.本文通过准实验研究对由87名学生组成的11个实验小组进行观察,随后又进行了问卷调查,对提出的假设进行了验证.结果表明,个体所拥有的社会资本能显著降低其社会惰性;社会资本与声誉和社会临场感之间的交互作用,对社会惰性的降低作用也得到了验证.最后,论文对团队管理、沟通技术设计以及未来研究提出了建议.

Social loafing in virtual teams: An experimental study based on knowledge teams

This paper is to investigate social loafing in knowledge-based virtual teams. Taking social capital theory and motivation theory as research framework, the paper presented a model to explain the influence mechanism of social loafing. Both individual intrinsic motivations and circumstantial conditions were examined. Quasi-experiment and survey method among 11 teams comprised of 87 students were employed to test the model. Results demonstrate that individual's social capital significantly decreases social loafing. Individual's reputation and perceived social presence were found mediating the relationships between social capital and social loafing. Meanwhile, individual's goal striving has a significant influence on social loafing. Suggestions on team management, design of communication technologies and future research are discussed at the end.