| CSTA协议分析及实现技术 |
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| 引用本文： | 彭海,吴安敏.CSTA协议分析及实现技术[J].南京邮电大学学报(自然科学版),2001,21(3):89-94. |
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| 作者姓名： | 彭海 吴安敏 |
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| 作者单位： | 南京邮电学院通信工程系, |
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| 摘 要： | 介绍了CSTA(计算机支持的电信应用 )协议的网络模型、协议结构、执行机理和控制流程 ,以及用来描述协议的ASN .1(抽象语法描述 1)语法和BER(基本编码规则 ) ,并在此基础上分析了CSTA与智能网 (IN)的异同。着重说明了CSTA协议的具体实现技术 ,编码器和解码器的设计方法。
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| 关 键 词： | 呼叫中心 计算机支持的电信应用 计算机电信集成 |
| 文章编号： | 1000-1972(2001)03-0089-06 |
| 修稿时间： | 2001年5月31日 |
Analysis and Implementation of Computer Support Telecommunication Application(CSTA) Protocol |
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| PENG Hai,WU An-min.Analysis and Implementation of Computer Support Telecommunication Application(CSTA) Protocol[J].Journal of Nanjing University of Posts and Telecommunications,2001,21(3):89-94. |
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| Authors: | PENG Hai WU An-min |
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| Abstract: | This paper gives an introduction to CSTA(Computer Supported Telecommunication Application) about the network model ?protocol architecture?operate mechanism and the control information flow .The Abstract Syntax Notation 1 (ASN.1) which is used to describe the protocol and the Basic Encoding Rules(BER) are also discussed. Comparisons are made between CSTA and the IN(Intelligent Network). Emphasis is placed on the implement of the CSTA protocol and the method for designing encoder and decoder. |
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| Keywords: | Call center Computer Support of Telecommunication application Computer telecomunication integration |
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