| 论如何有效防止并解决馆员与读者之间的冲突 |
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| 引用本文： | 王玉洁.论如何有效防止并解决馆员与读者之间的冲突[J].科技情报开发与经济,2008,18(11):63-64. |
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| 作者姓名： | 王玉洁 |
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| 作者单位： | 黑龙江省图书馆,黑龙江哈尔滨,150090 |
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| 摘 要： | 分析了馆员与读者发生冲突的原因,并提出了在实际工作中有效防止并解决冲突的几种方法。
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| 关 键 词： | 图书馆员 读者 服务 冲突 |
| 文章编号： | 1005-6033(2008)11-0063-02 |
| 修稿时间： | 2008年2月8日 |
Discussion on How to Prevent and Solve Effectively the Conflicts between Librarians and Readers |
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| WANG Yu-jie.Discussion on How to Prevent and Solve Effectively the Conflicts between Librarians and Readers[J].Sci-Tech Information Development & Economy,2008,18(11):63-64. |
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| Authors: | WANG Yu-jie |
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| Institution: | WANG Yu-jie |
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| Abstract: | This paper analyzes the reasons of generating the conflicts between librarians and readers,and puts forward some methods for preventing and solving effectively the conflicts in practical work. |
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| Keywords: | librarian reader service conflict |
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