| 论“读者第一”与“服务至上”的图书馆服务理念 |
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| 引用本文： | 张瑞平.论“读者第一”与“服务至上”的图书馆服务理念[J].科技情报开发与经济,2010,20(6):43-44. |
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| 作者姓名： | 张瑞平 |
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| 作者单位： | 山西省委党校图书馆,山西太原,030006 |
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| 摘 要： | 从提高馆员素质、创立人性化的借阅环境、增进馆员与读者的沟通等方面,探讨了图书馆如何实现＂读者第一＂与＂服务至上＂的服务理念的问题。
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| 关 键 词： | 图书馆 读者服务 服务理念 |
Discussion on Library's Service Concepts of "Readers First" and "Service Paramount" |
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| ZHANG Rui-ping.Discussion on Library's Service Concepts of "Readers First" and "Service Paramount"[J].Sci-Tech Information Development & Economy,2010,20(6):43-44. |
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| Authors: | ZHANG Rui-ping |
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| Institution: | ZHANG Rui-ping |
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| Abstract: | From aspects of improving librarians'quality,establishing humanized borrowing and reading environment,and promoting the communication between librarians and readers,etc.,this paper probes into the problem of how to realize library's service concepts ofreaders firstandservice paramount. |
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| Keywords: | library service for readers service concept |
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