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医院图书馆人本服务刍议
引用本文:程容溪. 医院图书馆人本服务刍议[J]. 科技情报开发与经济, 2006, 16(10): 59-60
作者姓名:程容溪
作者单位:广州市脑科医院图书馆,广东,广州,510370
摘    要:介绍了人本服务的含义,论述了医院图书馆人本服务的内容(主动性服务、充分性服务、区分性服务、高效性服务),指出人本服务是医院图书馆生存和发展的法宝。

关 键 词:医院图书馆  人本服务  馆员素质
文章编号:1005-6033(2006)10-0059-02
收稿时间:2005-12-30
修稿时间:2005-12-30

Discussion on the People-based Service of the Hospital Library
CHENG Rong-xi. Discussion on the People-based Service of the Hospital Library[J]. Sci-Tech Information Development & Economy, 2006, 16(10): 59-60
Authors:CHENG Rong-xi
Affiliation:CHENG Rong-xi
Abstract:This paper introduces the meanings of the people-based service,discusses on the contents of the people-based service of the hospital library(including the active service,sufficient service,differentiating service and high-effective service),and points out that the people-based management is the key factor for the existence and development of the hospital library.
Keywords:hospital library  people-based service  quality of librarians
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