| 基于数据仓库的银行客户关系管理系统的设计 |
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| 引用本文： | 周晶平. 基于数据仓库的银行客户关系管理系统的设计[J]. 中南民族大学学报(自然科学版), 2006, 25(4): 64-66 |
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| 作者姓名： | 周晶平 |
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| 作者单位： | 中南民族大学,计算机科学学院,武汉,430074 |
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| 摘 要： | 介绍了基于数据仓库的银行客户关系管理系统的解决方案，设计了一种集成化的银行客户管理系统的基本框架，给出了该系统的设计思想和主要实现技术．包括系统的体系结构以及数据仓库、联机分析和数据挖掘系统的设计．该系统能从大量的数据和信息中发掘有用的知识，满足管理层和决策层对信息知识的时间性和准确性的要求．
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| 关 键 词： | 客户关系管理 数据仓库 数据挖掘 联机分析 |
| 文章编号： | 1672-4321（2006）04-0064-03 |
| 收稿时间： | 2006-09-12 |
| 修稿时间： | 2006-09-12 |
Decision of CRM System for Bank Based on Data Warehouse Technology |
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| Zhou Jingping. Decision of CRM System for Bank Based on Data Warehouse Technology[J]. Journal of South-Central Univ for, 2006, 25(4): 64-66 |
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| Authors: | Zhou Jingping |
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| Affiliation: | College of Computer Science, SCUFN, Wuhan 430074, China |
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| Abstract: | This article introduces design of CRM System for Bank Based on Data Warehouse Technology. The system aims at developing conclusive, fact-based and actionable information from daily and historic data generated by enterprise operating systems and it enables enterprises to make better business decisions more quickly and more easily. It designs an integrated fundamental architecture for BANK-CRM. The design philosophy and techniques of this system are presented including architecture employed in this system, and the design of data warehouse and OLAP and data mining. |
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| Keywords: | CRM data warehouse data mining OLAP |
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