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提高高校图书馆读者满意度的几点思考
引用本文:曹茂琴.提高高校图书馆读者满意度的几点思考[J].科技情报开发与经济,2010,20(4):23-24,33.
作者姓名:曹茂琴
作者单位:江西农业大学图书馆,江西南昌,330045
摘    要:阐述了图书馆读者满意度指标的基本含义,讨论了影响高校图书馆读者满意度的因素,提出了提高高校图书馆读者满意度的几种有效措施。

关 键 词:高校图书馆  读者满意度  馆员素质

Several Considerations about Increasing the Satisfaction Degree of Readers in University Library
CAO Mao-qin.Several Considerations about Increasing the Satisfaction Degree of Readers in University Library[J].Sci-Tech Information Development & Economy,2010,20(4):23-24,33.
Authors:CAO Mao-qin
Institution:CAO Mao-qin
Abstract:This paper expounds the basic connotations of the satisfaction degree of readers, discusses the factors affecting the satisfaction degree of readers,and advances some measures for increasing the satisfaction degree of readers in university library.
Keywords:university library  satisfaction degree of readers  quality of librarians  
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