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Knowledge elicitation for systems practitioners: A constructivist application of the repertory grid technique |
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| Authors: | R A Stephens J G Gammack |
| Institution: | 1. The Transputer Centre, Faculty of Computer Studies and Maths, University of the West of England, BS16 1QY, Frenchay, Bristol, England 2. Department of Computing Science, University of Paisley, High Street, PA1 2BE, Paisley, Scotland |
| Abstract: | This paper deals with the question of knowledge elicitation from a constructivist perspective. Repertory grids are examined as a means of exploring the perspectives of actors concerned with a problem situation. The issue of how to select a method to capture expert knowledge is dealt with and a practical application is provided of how the proposed approach might serve to inform the elicitor about the organization. |
| Keywords: | information systems knowledge elicitation constructivism constructive interaction |
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