| 浅谈换位思考在提升图书馆服务质量中的作用 |
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| 引用本文： | 吴梅卿,胡玮,欧阳旭. 浅谈换位思考在提升图书馆服务质量中的作用[J]. 科技情报开发与经济, 2010, 20(16): 80-81 |
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| 作者姓名： | 吴梅卿 胡玮 欧阳旭 |
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| 作者单位： | 井冈山大学图书馆,江西吉安,343000 |
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| 摘 要： | 阐述了换位思考的内涵,分析了换位思考在提升图书馆服务质量中的作用,着重论述了馆员在工作中如何进行换位思考。
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| 关 键 词： | 图书馆 换位思考 图书馆员 服务质量 |
Talking about the Functions of Transpositional Consideration in Improving the Service Quality of Library |
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| WU Mei-qing,HU Wei,OUYANG Xu. Talking about the Functions of Transpositional Consideration in Improving the Service Quality of Library[J]. Sci-Tech Information Development & Economy, 2010, 20(16): 80-81 |
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| Authors: | WU Mei-qing HU Wei OUYANG Xu |
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| Affiliation: | WU Mei-qing,HU Wei,OUYANG Xu |
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| Abstract: | This paper expounds the connotations of transpositional consideration,analyzes the functions of transpositional consideration in improving the service quality of library,and discusses how librarians to carry out the transpositional consideration in their work. |
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| Keywords: | library transpositional consideration librarian service quality |
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