基于结构方程的公共交通换乘影响因素研究

随着人民生活水平的提高,出行者对公共交通服务水平的要求也越来越高。换乘公交出行的关键环节,对公交服务水平的提升尤为重要。为了提高出行者的安全和舒适性公交~公交和公交~地铁两类典型换乘接驳形式为对象,结合社会心理学等理论并通过实地问卷调査,分析出行者特征。并从计划行为理论和服务质量、顾客满意等方面别用AMOS21.0软件构建基于结构方程的公共交通接驳换乘影响理论模型,把得到的模型采用拟合优度指数等指标进行评价检验。并利用Modification indices结果,应用最大原则进行修正得到最终模型。最终,从规划设计、运营管理和乘客感知三个层面确定了影响公交換乘服务水平的关键因素及其影响权重。论文成果可为公共交通接驳换乘优化提供决策支持,对提高公共交通服务水平及运行效率具有重要意义。

Analysis on Public Transportation Transfer Influencing Factors Based On Structural Equation Model

With the improvement of living standards, the increasingly high demand on public transport services. Transfer, which is a key of public transportation is very important to enhance the level of service. In order to improve the safety and efficiency, two typical transfer (bus-bus, bus-subway) forms as the research object. Combining the theory of planned behavior of social psychology, analyzed characteristic of customers though field surveys questionnaire. From theory of planned behavior, quality of service and customer satisfaction, structural equation model of transfer influencing factors is constructed by AMOS21.0. Then adopts indexes such as goodness-of-fit to test, and constructs the final model which is maximum amended by the modification indices. Thus, the transfer key factors, which is from the three aspects of planning & design, operations & management and customers perception were determined and the weight were gave. The result can provide decision support for public transport and to improve the public transport service level and operational efficiency.