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二八法则与企业核心竞争力的形成
引用本文:赵英会.二八法则与企业核心竞争力的形成[J].长春大学学报,2006(7).
作者姓名:赵英会
作者单位:河南大学工商管理学院 河南开封475004
摘    要:介绍了二八法则的提出及其含义,阐述了企业核心竞争力的概念及其在形成过程中各环节体现的二八法则,认为二八法则在形成企业核心技术和产品、实施服务差异化战略和顾客忠诚管理以及发挥企业骨干力量的作用等方面,对形成企业核心竞争力具有启示意义。

关 键 词:二八法则  核心竞争力  核心技术  差异服务  顾客忠诚  骨干力量

The 20/80 law and forming of an enterprise's core competition
ZHAO Ying-hui.The 20/80 law and forming of an enterprise''''s core competition[J].Journal of Changchun University,2006(7).
Authors:ZHAO Ying-hui
Abstract:In this thesis,it first gives explanations to the 20/80 law,then poses the concept of core competition and the 20/80 law lies in the process of forming an enterprise's core competition.At the last of this thesis,it summarizes some apocalypses of the 20/80 law as to forming an enterprise's core competition,such as forming core technology and products,differential service and loyal customer management,and focus on the core personnel in an enterprise.
Keywords:the 20/80 law  core competition  core technology  differential service  loyal customer  core personnel
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