| 泛谈图书馆员的性商 |
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| 引用本文： | 冷选英.泛谈图书馆员的性商[J].科技情报开发与经济,2007,17(4):27-28. |
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| 作者姓名： | 冷选英 |
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| 作者单位： | 宜春学院图书馆,江西宜春,336000 |
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| 摘 要： | 简述了情商的概念,分析了情商与智商的差别与联系,探讨了馆员情商与读者服务质量的关系,进而提出了提高馆员情商的具体措施。
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| 关 键 词： | 图书馆员 情商 读者服务 |
| 文章编号： | 1005-6033（2007）04-0027-02 |
| 收稿时间： | 2006-10-11 |
| 修稿时间： | 2006年10月11 |
Talking about the Emotion Quotient of Librarians |
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| LENG Xuan-ying.Talking about the Emotion Quotient of Librarians[J].Sci-Tech Information Development & Economy,2007,17(4):27-28. |
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| Authors: | LENG Xuan-ying |
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| Institution: | LENG Xuan-ying |
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| Abstract: | This paper introduces the concept of the emotion quotient,analyzes on the difference and relationship between the emotion quotient and the intelligent quotient,probes into the relationship between the emotion quotient of librarians and the quality of the service for readers,and advances some measures for improving the emotion quotient of librarians. |
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| Keywords: | librarian emotion quotient service for readers |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
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