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产品族改进中的客户需求信息表达与映射方法
引用本文:陈锋,叶世琴,姜燕,但斌.产品族改进中的客户需求信息表达与映射方法[J].重庆大学学报(自然科学版),2007,30(9):144-147.
作者姓名:陈锋  叶世琴  姜燕  但斌
作者单位:重庆工学院,计算机学院,重庆,400050;重庆大学,计算机学院,重庆,400030;重庆大学,经济与工商管理学院,重庆,400030
摘    要:针对产品族改进中需要确定的客户需求向功能要求映射信息的问题,首先,对产品族改进中的客户需求信息进行表达.然后,再基于质量功能配置思想和关联规则挖掘方法,提出了一种实现客户需求向功能要求映射的方法,以期使企业的产品族改进既能够以客户的需求为基础和出发点,又能充分利用企业历史交易数据中隐含的信息.最后,通过一个算例来说明了该方法的应用性较好.

关 键 词:产品族改进  客户需求  功能要求  质量功能配置  关联规则挖掘
文章编号:1000-582X(2007)09-0144-04
修稿时间:2007-05-22

Research on Mapping Method of Customer Need Information in Product Family Improvement
CHEN Feng,YE Shi-qin,JIANG Yan,DAN Bin.Research on Mapping Method of Customer Need Information in Product Family Improvement[J].Journal of Chongqing University(Natural Science Edition),2007,30(9):144-147.
Authors:CHEN Feng  YE Shi-qin  JIANG Yan  DAN Bin
Institution:1. College of Computer, Chongqing Institute of Technology, Chongqing 400050, China; 2. College of Computer Science, Chongqing University, Chongqing 400030, China; 3. College of Economics and Business Administration, Chongqing University, Chongqing 400030, China
Abstract:Aiming at ensuring that product family improvement is based on customer needs while taking full advantage of enterprise history database, firstly, customer needs in the product family improvement are expressed. Then a method of realizing the mapping of customer needs to functional requirements is presented, which is based on quality function development and association rule mining. Finally, an example illustrates the good application of the method.
Keywords:product family improvement  customer need  functional requirement  quality function development  association rule mining
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