| 业务流程绩效综合评估的DEA方法 |
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| 引用本文： | 崔南方,陈荣秋,李永平. 业务流程绩效综合评估的DEA方法[J]. 华中科技大学学报(自然科学版), 1999, 27(4): 92-94 |
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| 作者姓名： | 崔南方 陈荣秋 李永平 |
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| 作者单位： | 华中理工大学管理学院 |
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| 摘 要： | 讨论了数据包络分析（ＤＥＡ）及其中的滑动窗口分析，探讨了ＤＥＡ在评估业务流程绩效、选择流程重构方案和连续改进业务流程中的应用，并提出了应用ＤＥＡ进行业务流程绩效综合评估的方法和步骤，为解决具有多个输入和输出的业务流程的评估问题提供了一种思路．
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| 关 键 词： | 业务流程 绩效评估 数据包络分析 |
| 修稿时间： | 1998-09-08 |
Synthetical Evaluation of Business Process Performance |
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| Cui Nanfang,Chen Rongqiu,Li Yongping. Synthetical Evaluation of Business Process Performance[J]. JOURNAL OF HUAZHONG UNIVERSITY OF SCIENCE AND TECHNOLOGY.NATURE SCIENCE, 1999, 27(4): 92-94 |
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| Authors: | Cui Nanfang Chen Rongqiu Li Yongping |
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| Abstract: | Data Envelopment Analysis (DEA) and window analysis are discussed. Probed into the application of DEA to evaluating business process performance and to selecting reengineering schemes to improve the process. The approach of the evaluation is put forward by DEA, which is useful in solving problems of evaluating business process with many inputs and outputs. |
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| Keywords: | BPR |
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