| 基于模糊层次分析法的高校图书馆读者满意度评估 |
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| 引用本文： | 秦小铁,陈祖琴. 基于模糊层次分析法的高校图书馆读者满意度评估[J]. 科技情报开发与经济, 2011, 21(35): 69-71 |
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| 作者姓名： | 秦小铁 陈祖琴 |
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| 作者单位： | 重庆科技学院图书馆,重庆,401331 |
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| 摘 要： | 应用模糊数学的原理与方法,建立了多层次读者满意度模糊综合评价模型,并给出了具体实例进行阐述,最终得出采用模糊层次分析法可构建良好的图书馆读者满意度评估体系的结论。本方法对于图书馆读者满意度评价体系的建立和实施具有重要的现实意义。
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| 关 键 词： | 读者满意度 高校图书馆 层次分析法 模糊评估 |
University Library's Readers Satisfaction Assessment Based on Fuzzy Analytic Hierarchy Process |
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| QIN Xiao-tie , CHEN Zu-qin. University Library's Readers Satisfaction Assessment Based on Fuzzy Analytic Hierarchy Process[J]. Sci-Tech Information Development & Economy, 2011, 21(35): 69-71 |
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| Authors: | QIN Xiao-tie CHEN Zu-qin |
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| Affiliation: | QIN Xiao-tie,CHEN Zu-qin |
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| Abstract: | By using the principles and methods of fuzzy mathematics,this paper establishes a multilevel fuzzy comprehensive assessment model for readers satisfaction,and puts forward some specific examples for the presentation,and draws the conclusion that an excellent readers satisfaction assessment system of university library can be established by using fuzzy analytic hierarchy process,which possesses important practical significance for the establishment and implementation of library＇s readers satisfaction assessment system. |
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| Keywords: | readers satisfaction university library analytic hierarchy process fuzzy assessment |
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