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Operational and Strategic Decisions in Hospitality. Lessons from an Action Research Process |
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| Authors: | Erro-Garcés Amaya Ramírez-Ávila Laura |
| Institution: | 1.Universidad Pública de Navarra, Campus Arrosadia s/n, 31006, Pamplona, Navarra, Spain ; |
| Abstract: | Systemic Practice and Action Research - The aim of this article is to find measures that reduce personnel costs in a catering company through the optimization of routes and tasks for staff to... |
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