Evaluation practice and the tricky issue of coercive contexts

Recently, the study of evaluation theory and practice has been elevated to a position of prominence. However, while evaluation theory is burgeoning, failure to consider situations of coercion and oppression renders evaluation practice fundamentally deficient. In this paper the search for appropriate methods of evaluation for use in coercive contexts is initiated. Based on Flood and Jackson's (1991) recommendation for the use of Ulrich's Critical System Heuristics (1983) in coercive contexts, the principles of this methodology are used to guide the search. Following the alignment of Critical System Heuristics with Stake's Responsive Evaluation (1980), the potential contribution of critical evaluation methodologies to the general field of critical management studies is assessed.