探析电子政务的发展与研究

电子政务是指政府部门运用先进的信息技术来实现政府管理信息化和自动化 ,以实现政务工作的高效、公开和正确。本文首先分析了世界各国电子政务的发展现状 ,然后探讨了电子政务的研究趋势 :项目计划、成功因素、数字鸿沟、政府流程再造、评价系统、客户关系管理的研究 ,这些工作将有助于推动电子政务的进一步深入的研究

Analysis on development and research of E- Government

E-government can make the management of government effective,open and correct.The paper analyses the development of e-government of the world,and probe into the research direction of e-government:project plan,critical success factor,digital divide,government process reengineering,e-government system evaluation,customer relationship management,all these will prompt the further study on e-government