| 供电企业优质服务的研究与探讨 |
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| 引用本文： | 赵立新,石晓霞. 供电企业优质服务的研究与探讨[J]. 科技情报开发与经济, 2006, 16(11): 189-191 |
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| 作者姓名： | 赵立新 石晓霞 |
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| 作者单位： | 1. 山西国际电力集团公司,山西,太原,030009
2. 太原供电分公司,山西,太原,030012 |
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| 摘 要： | 优质服务是国家电网的生命线,是电力企业的永恒主题,而其具体的内涵和要求是随着时代的发展而丰富的。供电企业的优质服务要特别关注服务的理念,营销战略的实施,优质服务工作的开展与培训几个方面。
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| 关 键 词： | 供电企业 优质服务 电力营销 营销战略 |
| 文章编号： | 1005-6033（2006）11-0189-03 |
| 收稿时间： | 2006-03-09 |
| 修稿时间： | 2006-03-09 |
Research on and Probe into the Quality-service of the Power-supply Enterprises |
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| ZHAO Li-xin,SHI Xiao-xia. Research on and Probe into the Quality-service of the Power-supply Enterprises[J]. Sci-Tech Information Development & Economy, 2006, 16(11): 189-191 |
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| Authors: | ZHAO Li-xin SHI Xiao-xia |
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| Abstract: | The quality-service is the life blood of the national electric network.. The quality-service is the permanent theme of the power-supply enterprises, and the concrete connotations and requirements of the quality-service will be enriched along with the development of the times. The power-supply enterprises, which want to provide the quality-service, should pay special attention to the service concept, the implementation of the marketing strategy, and the developing and training of the quality-service, etc. |
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| Keywords: | power-supply enterprise quality-service power marketing marketing strategy |
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