| C2C电子商务顾客满意度的影响因素及其模型 |
| |
| 引用本文： | 徐冬磊,汪祖柱. C2C电子商务顾客满意度的影响因素及其模型[J]. 科技情报开发与经济, 2010, 20(3): 143-146 |
| |
| 作者姓名： | 徐冬磊 汪祖柱 |
| |
| 作者单位： | 安徽大学管理学院,安徽合肥,230601 |
| |
| 摘 要： | 分析了C2C电子商务顾客满意度的影响因素,并在此基础上构建了C2C电子商务的顾客满意度模型。
|
| 关 键 词： | C2C电子商务 顾客满意度 影响因素 |
Talking about the Influencing Factors and the Models of Customer Satisfaction of C2C E-commerce |
| |
| XU Dong-lei,WANG Zu-zhu. Talking about the Influencing Factors and the Models of Customer Satisfaction of C2C E-commerce[J]. Sci-Tech Information Development & Economy, 2010, 20(3): 143-146 |
| |
| Authors: | XU Dong-lei WANG Zu-zhu |
| |
| Affiliation: | XU Dong-lei,WANG Zu-zhu |
| |
| Abstract: | This paper analyzes the factors influencing the customer satisfaction of C2C E-commerce,and based on this,constructs the model of customer satisfaction of C2C E-commerce. |
| |
| Keywords: | C2C E-commerce customer satisfaction influencing factor |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
|
