| 高校图书馆读者细节服务及管理 |
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| 引用本文： | 钱学进,朱红兵. 高校图书馆读者细节服务及管理[J]. 科技情报开发与经济, 2010, 20(13): 30-32 |
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| 作者姓名： | 钱学进 朱红兵 |
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| 作者单位： | 黄山学院图书馆,安徽黄山,245041 |
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| 摘 要： | 探讨了如何把以人为本思想融入高校图书馆服务中,指出图书馆应通过细节管理来推动服务质量的提高。
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| 关 键 词： | 高校图书馆 细节服务 细节管理 读者服务 |
Inspiration of Detailed Windows Service and Management for Reader of University Library |
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| QIAN Xue-jin,ZHU Hong-bing. Inspiration of Detailed Windows Service and Management for Reader of University Library[J]. Sci-Tech Information Development & Economy, 2010, 20(13): 30-32 |
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| Authors: | QIAN Xue-jin ZHU Hong-bing |
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| Affiliation: | QIAN Xue-jin,ZHU Hong-bing |
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| Abstract: | This paper probes into how to blend people-based concept into the service of university library,and expounds how to develop the detailed management to promote the detailed service of the library. |
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| Keywords: | university library detailed service detailed management service for readers |
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