Competency-Based Model Through It: An Action Research Project |
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Authors: | Ricardo Rejas-Muslera Alfonso Urquiza Isabel Cepeda |
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Institution: | (1) Faculty of Law and Business Administration, University Camilo Jos? Cela, Campus UniversitarioC/Castillo de Alarc?n, 49 Urb. Villafranca del Castillo, 28692 Villanueva de la Ca?ada, Madrid, Spain;(2) Computer Science Department, University of Alcal?, Alcal? de Henares, Madrid, Spain;(3) Universidad Rey Juan Carlos, Madrid, Spain |
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Abstract: | Competency-based management is a strategic approach for Human Resources Management and organizational change. Additionally,
in business environment, information technologies competencies are a significant factor to organizational success (Bharadwaj,
MIS Q 24(1):169–196, 2006). However the implementation of a model of competency-based management in business environment is difficult and complex (Lawler,
J Organ Behav 15(1):3–15, 1993). In this context, Information systems are a suitable tool to manage individual and organizational knowledge (Alavi and Leidner,
MIS Q 25(1):107–136, 2001; Bowman, Inf Syst Manag 19(3):32–40, 2002). This paper introduces a dynamic approach to a competency-based model through IT. We validate such approach through an action
research project in RTVE, the largest company and reference public corporation of radio and television in Spain. The action
research process in this organization is presented, and the findings highlight the potential benefits of the proposed model,
and may be used in facilitating organizational change. |
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