| 浅谈电力客户服务 |
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| 引用本文： | 张金华. 浅谈电力客户服务[J]. 科学之友, 2011, 0(5) |
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| 作者姓名： | 张金华 |
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| 作者单位： | 山西省朔州市怀仁供电支公司; |
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| 摘 要： | 电力客户服务一直是电力企业关注的重要工作内容之一,国家电网几年来一直在不断地更新、转变服务的理念、手段,以及在企业内部的一种客户服务文化。作为一名从事电力优质服务多年的一线工作人员,响应着国家电网、山西省电力公司的企业理念、口号精神、服务方式,不断地更新、改变自己的工作,不断地摸索、前进,把先进的、一流的精神理念融入工作当中,在实践中检验、总结、提升这些精辟的东西。
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| 关 键 词： | 电力客户 优质服务 理念 文化 |
Discusses the Electric Power Customer Service |
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| Zhang Jinhua. Discusses the Electric Power Customer Service[J]. Friend of Science Amateurs, 2011, 0(5) |
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| Authors: | Zhang Jinhua |
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| Affiliation: | Zhang Jinhua |
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| Abstract: | The electric power customer service has been one which of important work contents the electric power enterprise pays attention,national electrical network for several years have been renewing,the transformation service idea,the method unceasingly,as well as in enterprise interior one kind of customer service culture.Is engaged in electric power high-quality service many year informers as one to be the personnel,is responding the national electrical network,the Shanxi Province Electricity company's enterpris... |
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| Keywords: | electric power customer high-quality service idea cultural |
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