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基于结构方程模型的酒店员工工作满意度研究
引用本文:李攀艺,牛弘欢,谭建伟. 基于结构方程模型的酒店员工工作满意度研究[J]. 重庆工商大学学报(自然科学版), 2012, 0(1): 26-31
作者姓名:李攀艺  牛弘欢  谭建伟
作者单位:重庆理工大学经济与贸易学院;重庆理工大学劳动经济与人力资源研究中心;上海浦东新区曹路镇建新顾三兴东村联合党支部
基金项目:重庆市教委科学技术研究项目“重庆市促进区域创新的人力资源支持体系研究”(KJ090621)资助;重庆市重点人文社科基地“重庆市劳动经济与人力资源研究中心”专项资助
摘    要:对江苏四家酒店的员工进行问卷调查,运用因子分析方法对影响酒店员工工作满意度的相关因素进行分析,并基于结构方程模型探讨酒店工作相关因素对于员工工作满意度的影响。研究结果表明,工作薪酬与组织结构、酒店经营、人际关系三个因素对酒店员工工作满意度有显著的影响。

关 键 词:工作满意度  工作相关因素  酒店员工

A Structural Equation Model of Job Satisfaction of Hotel Employees
LI Pan-yi,LIU Hong-huan,TAN Jian-wei. A Structural Equation Model of Job Satisfaction of Hotel Employees[J]. Journal of Chongqing Technology and Business University:Natural Science Edition, 2012, 0(1): 26-31
Authors:LI Pan-yi  LIU Hong-huan  TAN Jian-wei
Affiliation:1,2 (1.School of Economics and Trade,Chongqing University of Technology,Chongqing 400054,China; 2.The Center of Labor Economics & Human Resource,Chongqing University of Technology, Chongqing 400054,China;3.United Party Branch of Jianxin Village,Gusan Village and Sanxing Village of Caolu Town of Pudong District,Shanghai 201209,China)
Abstract:The study examines factors which have impacted on the job satisfaction.Through investigation on employees from four hotels in Jiangsu province,this paper uses the method of factor analysis to discuss the influence of job related factors on job satisfaction.The study findings show that the hotel employees’ job satisfaction is affected by job compensation and organizational structure,operation of the hotel,job environment and interpersonal relationship,in which job compensation and organizational structure,operation of the hotel and interpersonal relationship are significantly related to job satisfaction.
Keywords:job satisfaction  work-related factors  hotel employees
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