| 基于旅客满意度与公平性的机场航班计划恢复研究 |
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| 引用本文： | 宾云鹏,邵 荃,姜 柯,向红奕.基于旅客满意度与公平性的机场航班计划恢复研究[J].科学技术与工程,2018,18(14). |
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| 作者姓名： | 宾云鹏 邵 荃 姜 柯 向红奕 |
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| 作者单位： | 南京航空航天大学民航学院;中国民用航空西南地区管理局 |
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| 基金项目： | 国家自然科学基金(71573122)、南京航空航天大学研究生创新基地(实验室)开放基金立项资助项目(kfjj20170703) |
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| 摘 要： | 为了降低航班延误对旅客满意度的严重不良影响,提高航班延误恢复调度的公平性,将群体情绪模拟引入旅客满意度表征函数,并考虑航空公司公平性约束,构建了机场终端区航班计划恢复模型,运用模拟退火算法对机场航班实例进行仿真求解。与经典FCFS策略对比,所提方法在保证航空公司公平性在可接受水平之内的前提下,使旅客满意度衰减程度下降了41.58%,有效优化了机场运行服务质量。
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| 关 键 词： | 航班延误 旅客满意度 公平性 模拟退火算法 |
| 收稿时间： | 2017/11/10 0:00:00 |
| 修稿时间： | 2017/11/10 0:00:00 |
Research on Airport Flight Plan Recovery Based on Passenger Satisfaction and Fairness |
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| Bin Yunpeng,Shao Quan,Jiang Ke and Xiang Hongyi.Research on Airport Flight Plan Recovery Based on Passenger Satisfaction and Fairness[J].Science Technology and Engineering,2018,18(14). |
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| Authors: | Bin Yunpeng Shao Quan Jiang Ke and Xiang Hongyi |
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| Institution: | Nanjing University of Aeronautics and Astronautics,Nanjing University of Aeronautics and Astronautics,CAAC Southwest Reginal Administration,CAAC Southwest Reginal Administration |
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| Abstract: | In order to reduce the negative impact of flight delays on passenger satisfaction and improve the fairness of flight delays, this paper introduces the group emotion simulation into passenger satisfaction representation function and considers the airline fairness constraint, and then constructs the airport terminal area flight plan recovery model. The simulated annealing algorithm is used to simulate the airport flight instance. Compared with the classic FCFS strategy, the proposed method can reduce the degree of passenger satisfaction decay by 41.37%, under the premise of ensuring the fairness of the airlines within the acceptable level, which effectively optimize the service quality of the airport. |
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| Keywords: | flight delay passenger satisfaction fairness simulated annealing algorithm |
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