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基于用户行为分析的网络信息服务实证研究
引用本文:陈裕国,王建涛.基于用户行为分析的网络信息服务实证研究[J].浙江万里学院学报,2011,24(5):76-79,84.
作者姓名:陈裕国  王建涛
作者单位:1. 浙江万里学院,浙江宁波,315100
2. 浙江大学宁波理工学院,浙江宁波,315100
摘    要:在图书馆网络信息服务管理中,网络信息服务的实际效果难以评价。文章以浙江大学宁波理工学院图书馆网站栏目的点击统计为基础,用实证研究方法分析用户利用图书馆网站和图书馆网络信息服务的行为,为图书馆网站建设、内容组织和网络信息服务管理提供参考依据,以对高校图书馆针对本科学生开展信息服务及研究提供借鉴。

关 键 词:网络信息服务  用户行为分析  网站栏目  实证研究

Network Information Service Empirical Study Based on User Behavioral Analysis
CHEN Yu-guo,WANG Jian-tao.Network Information Service Empirical Study Based on User Behavioral Analysis[J].Journal of Zhejiang Wanli University,2011,24(5):76-79,84.
Authors:CHEN Yu-guo  WANG Jian-tao
Institution:1. Zhejiang Wanli University, Ningbo Zhejiang 315100; 2.Library of Ningbo Institute of Technology, Zhejiang University, Ningbo Zhejiang 315100)
Abstract:In the library network information service management, it is difficult to evaluate the actual effect of the network information service. This paper took the click statistics of library website columns of Ningbo Institute of Technology of Zhejiang University as basis to analyze users' behavior of using the library website and the library network information service, the empirical study provided a reference for the library website construction, the content organization, and the network information service management. The purpose was to give suggestions to university libraries carrying out the information service and research for the undergraduate students.
Keywords:network information service  user behavioral analysis  website columns  empirical study
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