高校智慧校园系统需求分析与功能分类探索

智慧校园系统是提升高校信息化管理水平的重要途径,厘清高校智慧校园系统各类功能的用户需求属性,对提升智慧校园服务质量至关重要。在问卷调研基础上,采用德尔菲法、Kano模型和Better-Worse系数等多种方法,明确了智慧校园系统的服务内涵,构建了包括5个维度,27种功能的智慧校园系统功能需求服务体系,并对智慧校园的用户需求属性科学归类,分为希望功能、惊喜功能、一般功能、必要功能。基于上述分析,可对智慧校园系统功能属性进行优先级排序,挖掘智慧校园系统功能开发的核心价值点,为智慧校园系统构建与开发提供有益借鉴。

Function Design and Demand Analysis of Smart Campus System in Colleges and Universities

The smart campus system is an important way to improve the information management level of colleges and uni-versities.lIt is essential to clarify the user demand attributes of various functions of the university intelligent campus systemto improve the service quality of smart campus system.Based on the questionnaire survey , the service connotation of thesmart campus system is clarified by using Delphi method , Kano model and Better-Worse coefficient , and the functional de-mand service system of the smart campus system is constructed , including 5 dimensions and 27 functions.The user demandattributes of smart campus are scientifically classified into hope function , surprise function ,general function and necessaryfunction.Based on the above amalysis , tlhe functional attributes of the smart campus system is prioritized , and the core valuepoints of the function development of the smart campus system is determined , providing a useful reference for the construc-tion and development of the smart campus system.