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大学图书馆流通服务中沟通的障碍与对策
引用本文:高春阳.大学图书馆流通服务中沟通的障碍与对策[J].长春师范学院学报,2009(8).
作者姓名:高春阳
作者单位:集美大学图书馆;
摘    要:沟通在大学图书馆的流通服务中发挥着重要的作用。文章阐述了沟通的内涵与作用,以及流通服务中沟通的重要性,分析了图书馆流通服务中馆员和读者在沟通上存在的问题,提出了解决流通服务中沟通障碍的相应对策。

关 键 词:大学图书馆  沟通  参考咨询服务  

Obstacles and Countermeasures of Communication in the Circulation Service of University Library
GAO Chun-yang.Obstacles and Countermeasures of Communication in the Circulation Service of University Library[J].Journal of Changchun Teachers College,2009(8).
Authors:GAO Chun-yang
Institution:GAO Chun-yang (Jimei University Library,Xiamen 361021,China)
Abstract:Communication plays a vital role in the circulation service of university library.This paper illustrates the connotation and function of communication,and the significance of communication in the circulation service.Besides,it analyzes the discrepancy between librarians and readers in communication and proposes relevant measures which are enable to solve the problems of communication in the circulation service.
Keywords:university library  communication  reference service  
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