知识型员工胜任力的评价指标与方法

知识型员工已经成为或正在成为知识型企业或正在转变为知识型企业的核心资源.依据胜任力的内涵与分类并结合知识型员工工作的特点,构建了包括基准性特征评价指标和鉴别性特征评价指标的知识型员工胜任力的评价指标体系;并据此提出了一种知识型员工胜任力的多指标综合评价方法.最后给出了一个算例,说明该方法不但在评价知识型员工总体胜任力方面是有效的,而且在评价知识型员工胜任力的构成方面也是有效的.

Evaluation Indexes and Methodology for Competence of Knowledge Workers

Knowledge workers have become the core resources of knowledge enterprises.Based on the competence of knowledge workers and what jobs they are needed to do,an evaluation index system is set up to appraise not only their threshold competence but also the differentiating competence to distinguish one from others.Then,a fuzzy multi-index evaluation is proposed for the competence of all knowledge workers.A numerical example is given to show that it is efficient in evaluating not only the overall competence but also the competence structure of knowledge workers.