| 浅谈高校图书馆的服务交锋及其管理 |
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| 引用本文： | 杨文莲. 浅谈高校图书馆的服务交锋及其管理[J]. 科技情报开发与经济, 2010, 20(4): 24-26 |
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| 作者姓名： | 杨文莲 |
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| 作者单位： | 山西师范大学图书馆,山西临汾,040001 |
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| 摘 要： | 介绍了高校图书馆服务交锋的定义和特点,并针对服务交锋的四要素提出了对服务交锋进行合理化管理的方法。
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| 关 键 词： | 高校图书馆 服务交锋 合理化管理 |
Study on the Service Confrontation of University Library and Its Management |
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| YANG Wen-lian. Study on the Service Confrontation of University Library and Its Management[J]. Sci-Tech Information Development & Economy, 2010, 20(4): 24-26 |
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| Authors: | YANG Wen-lian |
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| Affiliation: | YANG Wen-lian |
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| Abstract: | This paper introduces the definition and characteristics of library’s service confrontation, and puts forward some methods for making optimized management of service confrontation according to the four main factors of service confrontation. |
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| Keywords: | university library service confrontation rationalized management |
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