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数据挖掘在银行分析型CRM系统应用中存在的问题与对策
引用本文:周晶平.数据挖掘在银行分析型CRM系统应用中存在的问题与对策[J].湖北大学学报(自然科学版),2010,32(1):46-49.
作者姓名:周晶平
作者单位:中南民族大学,计算机科学学院,湖北,武汉,430074 
摘    要:分析银行分析型CRM系统的体系结构和主要功能,给出数据挖掘用于该系统的过程、挖掘方法.指出数据挖掘在银行分析型CRM应用中存在的问题并提出相应的解决办法.

关 键 词:分析型CRM  数据挖掘  商业银行

The problems and solution in the application of analyzing CRM to commercial bank based on data mining
ZHOU Jingping.The problems and solution in the application of analyzing CRM to commercial bank based on data mining[J].Journal of Hubei University(Natural Science Edition),2010,32(1):46-49.
Authors:ZHOU Jingping
Institution:ZHOU Jingping(College of Computer Science,South-Central University for Nationalities,Wuhan 430074,China)
Abstract:Through a discussion of commercial bank CRM system,it explored system architecture and key technology and proposed its main functions and approaches.It pointed out the problems in the application of Analyzing CRM to commercial bank based on data mining and solution ways.
Keywords:analyzing CRM  data mining  commercial bank
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