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They give you the keys and say ‘drive it!’ Managers, referred expertise, and other expertises
Authors:Harry Collins  Gary Sanders  
Institution:aSchool of Social Sciences, Cardiff University, The Glamorgan Building, King Edward VIIth Avenue, Cardiff CF10 3WT, UK;bThirty Meter Telescope, M/C 102-8, 2632 E. Washington Blvd., Pasadena, CA 91107, USA
Abstract:On the face of it, the directors of new large scientific projects have an impossible task. They have to make technical decisions about sciences in which they have never made a research contribution—sciences in which they have no contributory expertise. Furthermore, these decisions must be accepted and respected by the scientists who are making research contributions. The problem is discussed in two interviews conducted with two directors of large scientific projects. The paradox is resolved for the managers by their use of interactional and referred expertise. The same analysis might be applicable to management in general. An Appendix, co-authored with Jeff Shrager, compares the notion of referred expertise with contributory expertise.
Keywords:Management  Referred expertise  Interactional expertise  LIGO  Thirty Meter Telescope  Big science
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