公共危机管理视野下的政府公信力研究

政府的公共危机管理与公信力之间有着特殊的互为因果关系，即政府危机管理的效能直接影响政府公信力的高低，而政府公信力高低又是政府危机管理效能的直接影响因素。应对危机时，政府在危机管理中的理念、行为和效率都会影响其公信力。因此，转变危机管理理念是提升政府公信力的前提，完善危机管理机制是提升政府公信力的途径，转变危机管理职能是提升政府公信力的动力，健全危机管理法制是提升政府公信力的保证。

A Study on Government Credibility from Public-crisis management Point of View

A special cause-and-effect relationship is maintained between public crisis management ability of government and its credibility in that the efficiency of government crisis management can have a direct impact on the level of credibility and meanwhile the latter is a direct factor affecting the former.In responding to crisis,the concept,act and efficiency of government in crisis management will cast an effect on its credibility.Therefore,changing crisis management concept is the prerequisite for promoting go...