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确立“以人为本”的服务理念 为读者提供人性化服务
引用本文:李玉兰.确立“以人为本”的服务理念 为读者提供人性化服务[J].科技情报开发与经济,2010,20(2):96-98.
作者姓名:李玉兰
作者单位:南京市江宁区图书馆,江苏南京,211100
摘    要:阐述了当今区(县)级公共图书馆如何积极探索和建立既遵循图书馆自身发展规律,又顺应当代经济社会要求的运行机制,努力实现"以人为本"的服务理念,开展对读者的人性化服务。

关 键 词:公共图书馆  服务理念  以人为本  人性化服务

Establishing the People-based Service Concept and Providing Humanized Service for Readers
LI Yu-lan.Establishing the People-based Service Concept and Providing Humanized Service for Readers[J].Sci-Tech Information Development & Economy,2010,20(2):96-98.
Authors:LI Yu-lan
Abstract:This paper describes how the current district(county)level public libraries to explore actively and build the operation system which follows the law of library’s self-development and complies with the requirements of contemporary economic society,try the best to achieve the people-based service concept,and carry out the humanized service for readers.
Keywords:public library  service concept  people-based concept  humanized service  
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