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社会学习和参照点效应对企业产品决策的影响
引用本文:李锋,魏莹.社会学习和参照点效应对企业产品决策的影响[J].系统仿真学报,2022,34(2):234-246.
作者姓名:李锋  魏莹
作者单位:1.华南理工大学 工商管理学院,广东 广州 5106402.暨南大学企业管理系,广东 广州 510632
基金项目:国家自然科学基金(72072073);广东省哲学社会科学规划项目(GD20CGL20);广东省自然科学基金研究团队项目(2017A030312001)
摘    要:消费者从用户评价中获得更准确的产品质量水平被称为社会学习行为.当学习得到的产品质量高于自己的心理预期,多数消费者会更倾向购买产品,即参照点效应.为了研究社会学习行为中的参照点效应对企业产品决策的影响,构建研究问题的多智能体模型,通过仿真实现问题求解.结果 表明,参照点效应对企业产生负面影响,企业被迫提高产品质量和价格,...

关 键 词:社会学习行为  参照点  产品质量  产品定价  多智能体建模与仿真
收稿时间:2020-10-13

Product Decisions in Presence of Social Learning and Reference Point Effect
Feng Li,Ying Wei.Product Decisions in Presence of Social Learning and Reference Point Effect[J].Journal of System Simulation,2022,34(2):234-246.
Authors:Feng Li  Ying Wei
Institution:1.School of Business Administration, South China University of Technology, Guangzhou 510640, China2.Department of Business Administration, Jinan University, Guangzhou 510632, China
Abstract:Social learning is defined as the process that consumers use online reviews to fetch more precise information about product quality.Consequently, consumers would be more likely to purchase the product if the product quality learned was higher than their expectation, reference point effect named.To understand the impact of this effect in social learning on a firm's product decisions, we built a multi-agent model to solve the problem through simulation. According to the results, the reference point effect has a negative influence on the firm. The firm has to higher the product quality and price and therefore loses some profits. However, if the quantity of sales is taken into consideration, the firm can resort to low product quality and price to boost the quantity of sales significantly at a low profit cost.
Keywords:social learning  reference point  product quality  product price decision  multi-agent based modeling and simulation  
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