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基于AHP方法的高校图书馆读者满意度评价
引用本文:刘晓波. 基于AHP方法的高校图书馆读者满意度评价[J]. 科技情报开发与经济, 2008, 18(25): 19-20
作者姓名:刘晓波
作者单位:重庆教育学院图书馆
摘    要:通过采用AHP方法建立高校图书馆读者满意度评价指标体系,构造判断矩阵并计算各指标权重,说明AHP方法在高校图书馆读者满意度评价中的可行性与合理性。

关 键 词:AHP方法  读者满意度  评价指标体系

Discussion on the Evaluation of Readers'Satisfaction Degree of University Library Based on AHP
LIU Xiao-bo. Discussion on the Evaluation of Readers'Satisfaction Degree of University Library Based on AHP[J]. Sci-Tech Information Development & Economy, 2008, 18(25): 19-20
Authors:LIU Xiao-bo
Affiliation:LIU Xiao-bo
Abstract:This paper establishes the evaluation index system of readers' satisfaction degree of university library by using AHP, constructs the judgment matrix and calculates the index weights, and illustrates the feasibility and rationality of AHP method in evaluation of readers' satisfaction degree of university library.
Keywords:AHP method  readers' satisfaction degree  evaluation index system
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