| 略论图书馆的非言语交流 |
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| 引用本文： | 潘志明.略论图书馆的非言语交流[J].上饶师范学院学报,2003,23(4):110-112,115. |
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| 作者姓名： | 潘志明 |
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| 作者单位： | 上饶师范学院,江西,上饶,334001 |
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| 摘 要： | 图书馆服务工作应该提倡和研究非言语交流的必要性及非言语交流的形式与特点，通过多种途径培养与提高非言语交流能力，进而增强服务效果。
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| 关 键 词： | 非言语交流 图书馆服务工作 服务效果 表情 眼神 气质 姿态 非言语服务 馆员素质 |
| 文章编号： | 1004-2237(2003)04-0110-03 |
On Non-verbal Communication of Library |
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| PAN Zhi-ming.On Non-verbal Communication of Library[J].Journal of Shangrao Normal College,2003,23(4):110-112,115. |
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| Authors: | PAN Zhi-ming |
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| Abstract: | People should advocate and study the necessity, forms and characteristics of non - verbal communication with regard to the library service. And people should also cultivate and improve the ability of non - verbal communication through various ways, and then enhance the service effect. |
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| Keywords: | library non-verbal communication service effect |
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