| 浅谈图书馆读者服务工作 |
| |
| 引用本文： | 罗春玲.浅谈图书馆读者服务工作[J].科技情报开发与经济,2010,20(11):65-67. |
| |
| 作者姓名： | 罗春玲 |
| |
| 作者单位： | 龙门县图书馆,广东惠州,516800 |
| |
| 摘 要： | 阐述了读者咨询工作及微笑服务的重要作用,总结了龙门县图书馆采用＂走出去＂的服务方式提高图书馆利用率以及通过读者调查的方式提高读者满意度的经验。
|
| 关 键 词： | 读者服务 咨询服务 读者调查 龙门县图书馆 |
Talking about Library's Service for Readers |
| |
| LUO Chun-ling.Talking about Library's Service for Readers[J].Sci-Tech Information Development & Economy,2010,20(11):65-67. |
| |
| Authors: | LUO Chun-ling |
| |
| Institution: | LUO Chun-ling |
| |
| Abstract: | This paper expounds the important function of reference service and smiling service for readers,and sums up the experiences of Longmen County Library in increasing the utilization ratio of the library through adopting ＂going out＂ mode and raising the satisfaction of readers through adopting the questionnaire survey. |
| |
| Keywords: | service for readers reference service reader survey Longmen County Library |
| 本文献已被 维普 万方数据 等数据库收录！ |
|
