Validation for decision support systems: Recent developments and findings

This paper reviews earlier work on the validation of mathematical models and modeling within Decision Support Systems (DSS), in particular where the DSS were developed to support operations management. The authors found that little validation was carried out in practice. With this work as a base, reasons for the paucity of validation are advanced and comparisons with DSS developed to support marketing management are made. The case for a more appropriate methodology of validation is advanced.