企业CRM系统中联机分析挖掘的应用与实现

OLAP与数据挖掘工具由于内在技术以及适用范围的不同,在决策分析中必须协调使用才能发挥最佳的作用.本文提出基于Agent的OLAM(OLAP Mining)模型,将数据挖掘和OLAP技术结合在一个统一的框架之中.提出广义数据空间的概念,使得数据挖掘能够在数据库或数据仓库的不同部位或不同的抽象级别上,对数字数据或者文本数据进行挖掘,加强了决策分析的功能和灵活性.最后,把基于Agent的OLAM模型应用于构建智能CRM,此模型把Agent本身的特点自然地引入到数据挖掘过程中,使数据挖掘系统具有了自治性、自动反应性、交互性、适应环境性等智能特点,有助于在大型数据库和数据仓库中交互式地挖掘多层次多维的知识和联系.     

AN EXTENSION OF TOPSIS FOR FUZZY MCDM BASED ON VAGUE SET THEORY

1.Introduction The multicriteria decision-making problem(Kickert1978)is a kind of problem that all the alternatives in the choice set can be evaluated according to a number of criteria.A MCDM problem can be concisely expressed in matrix format as C1C2C n11112122122212nnm m m mnA x x xMA x x xA x x x=W={w1,w2,,wn}where A1,A2,,Am are possible alternatives among which decision-makers have to choose,C1,C2,,C n are the criteria with which alternative performance are measured,xi j is the rati…     

VIEWING URBAN DISRUPTIONS FROM A DECISION INFORMATICS PERSPECTIVE

1. Introduction Urban infrastructures are the focus of terrorist acts because, quite simply, they produce the most visible impact, if not casualties. From the September 11, 2001 (i.e., “9/11”) attack on New York City’s World Trade Center to the more recent March 11, 2004, attack on Madrid’s commuter trains, it is obvious that urban centers are indeed vulnerable to such hideous acts. A systemic or holistic approach to securing the infrastructure systems that underpin an urban center isr…     

MODELING COMMERCIAL PROCESSES AND CUSTOMER BEHAVIORS TO ESTIMATE THE DIFFUSION RATE OF NEW PRODUCTS

1. Introduction In his famous seminal book (Rogers 1962), Rogers introduced and popularized a generic framework for analyzing and describing how the mechanism of diffusion of innovations works inside a given population. In this general approach, “innovation” can of course be understood in a large way: it may indeed referto various contexts such as the learning of a new practice, the use of a new tool, the launch of a new product, etc. The strength of Rogers' point of view comes from the fac…     

AGENT-BASED SIMULATION FOR KANSEI ENGINEERING： TESTING A FUZZY LINEAR QUANTIFICATION METHOD IN AN ARTIFICIAL WORLD

This paper argues that agent-based simulation can be used as a way for testing Kansei Engineering methods which deal with the human reaction from sensory to mental state, that is, sensitivity, sense, sensibility, feeling, esthetics, emotion affection and intuition. A new fuzzy linear quantification method is tested in an artificial world by agent-based modeling and simulations, and the performance of the fuzzy linear method is compared with that of a genetic algorithm. The simulations can expand people＇s imagination and enhance people＇s intuition that the new fuzzy linear quantification method is effective.     

ORGANIZATIONAL LEARNING AND VENDOR SUPPORT QUALITY BY THE USAGE OF APPLICATION SOFTWARE PACKAGES： A STUDY OF ASIAN ENTREPRENEURS

In this paper we study how organizational learning impacts organizational behavior, and howvendor support quality enhances product adoption and usage behavior.These constructs were verifiedusing Application Software Packages(ASP)-a prewritten, precoded, commercially available set ofprograms that eliminates the need for individuals or organizations to write their own softwareprograms for certain functions. The relationship between ASP usage, usage outcomes and useprocesses were also investigated. Two hundred and ninety-five Chinese, Indian, and Malayentrepreneurships were studied. It was found that usage outcome strongly determines usage, while useprocess has only an indirect relationship (via outcome) on usage. The impact of organizational learningand vendor service quality on usage, usage outcome, and use process were robust. Theoretical andpractical implications of the research are discussed.     

随钻地层压力测量模拟试验装置研制

为自主研制随钻地层压力测量工具,研制了一套随钻地层压力模拟试验装置。装置由井眼环境模拟系统、模拟测量短节、操作控制系统和辅助系统四部分组成。该装置能够模拟地层压力环空压力之外,还可以提供高温高压试验环境。该装置可实现地层压力和环空压力0.1~70 MPa可调,控制精度0.1 MPa,环空压力上升梯度约为1.25 MPa/min,地层压力上升梯度约为1.56 MPa/min,温度范围为室温~125℃,温度控制精度1℃,温度上升梯度平均为1.6℃/min。并选用了两种不同渗透率岩心对随钻地层压力测量模拟试验装置进行试验,结果表明模拟装置各模块工作可靠,所测压力曲线能够反映地层压力参数。该装置为检验原理样机性能、揭示改进方向提供了技术支撑。     

An Improved Underwater Confrontation Simulation Method of Naval Amphibious Operational Training System

This paper described an improved underwater confrontation simulation method of naval amphibious operational training system. The initial position of submarine forces on the enemy is generated automatically, and the attacking distance model of torpedoes is established based on the kinematics theory, which is more flexible and reasonable to judge the launch condition compared to traditional method. The two kinds of confrontation behavior models on the enemy submarine are created to depict its tactical action from the defensive to the offensive as well as the contrary, ensuring that operational style is simulated more comprehensively and properly. The existing motion trajectory estimation and collision detection algorithms on operational platforms are also improved to reduce the iteration error and further enhance the detection accuracy of target hit.     

A Simulation Method for Analyzing and Evaluating Rail System Performance Based on Speed Profile

This paper presents and discusses a simulation method for analyzing and evaluating system performance on a rail line from the perspective of speed profile. Dynamic analysis for train motions is introduced, and a discrete time-operation graph is proposed to represent the relation between speed profile and energy consumption. Based on them, an analytical model is formulated to provide a quick insight into the system performance. The discrete-time simulation (DTS) method is then implemented to study the system in detail. Compared to the existing simulations, two innovations are included in the DTS: (1) the analytical lookup tables that can simplify the dynamic computation and, (2) the speed profile adjustment process that forecasts and avoids future conflicts based on practical constraints. The numerical results show that the DTS speed profile has advantages over existing methods. Finally, the DTS method is used to analyze and evaluate the system performance of the current timetable on Beijing Yizhuang Metro Line. The results suggest that the current timetable is not robust enough, and thus possible improvements are discussed at both scheduling and operating stages. The proposed method is verified to be effective and reliable for practical uses.