SERVICE VALUE NETWORKS： INTO PRACTICE

Modeling a business to match its customer perceived （and customer desired） outcomes, remains an on-going task. This paper considers shows how a service value networks （SVNs） approach may be engaged to model, and deliver, understanding of the front-end business and its direct engagement with its immediate （or front-end） customers. These front-end customers may be either： （1） its off-line, in-store customers - engaging directly with the business sales staff （or representative）, or-（2） its on-line, virtual customers - engaging with the business via internet or remote access. In this situation, both the business, and the customer draw upon their respective viewpoints, and both sides influence the interaction. External to these business and customer influences are additional factors that capture the immediate and broader global effects - termed environmental effects. These three business-customer engagement areas of influence are captured by a SVN SEM approach.
Without a business-customer encounter of some kind the likelihood of a services business, and a prospecting customer, successfully engaging in an exchange process is reduced. This exchange may be a physical, and/or services exchange, and/or an information and/or ideas exchange. To the business, this encounter is, in effect, a trade, and as a result, the business targets acquiring an economic exchange that will ultimately deliver a net positive economic outcome. To the customer, external and internal information feeds, servicing, perceived value, and satisfaction, are key encounter drivers. SVNs offers a new way to understand the business-customer encounter, and to then utilize this acquired knowledge to either： （1） build a strategic management model, or （2） reengineer its business networks, and to then create a re-positioned, more customer-aligned business operation - one that is capable of delivering win - win, competitive business-customer solutions.     

NECESSARY AND SUFFICIENT CONDITION FOR GLOBAL CONTROLLABILITY OF A CLASS OF AFFINE NONLINEAR SYSTEMS

In this paper, we investigate the global controllability of a class of n-dimensional affine nonlinear systems with n- 1 controls and constant control matrix. A necessary and sufficient condition for its global controllability has been obtained by using the methods recently developed. Furthermore, we generalize the above result to a class of affine nonlinear systems with a block-triangular-like structure. Finally, we will give three examples to show the applications of our results.     

The Knowledge Age or the Age of Ignorance and the Decline of Freedom?

Increasingly knowledge has become a determining factor in achieving life’s potential and is the currency of the age. Without access to Information an individuals’ knowledge base cannot be enriched and without knowledge the individual becomes increasingly powerless. Advances in technology have provided opportunities for some to add to their stock of knowledge but access to sources of information is uneven and can lead to social unrest. The availability of information is an important factor in managing change and empowering citizens. The question about information and power then becomes one of ownership or sovereignty of the information. If we are to create an open society then we need to ensure that there is open access to knowledge through flexible and intelligent information systems that are available for all. In this paper we consider if we are truly entering the knowledge age or the age of ignorance.     

From Researching Regions at a Distance to Participatory Network Building: Integrating Action Research and Economic Geography

This paper describes the change in a researcher's practices from one of studying regional industrial development at a distance to one of working closely with a network of agri-food managers. This is accompanied by a discussion of the methodological and theoretical possibilities for an action research inspired economic geography. Some of the core characteristics of a pragmatic conceptualization of action research are revised. It is argued that theoretical developments within economic geography make possible a dialogue between researchers and local actors and that economic geography is challenged to accept that knowledge is generated through such a dialogue. Attempts to create a dialogue between action research and economic geography in a specific Norwegian industrial and geographical context are described. These attempts indicate that the researcher's methodological approach has been transformed from a narrow one relying solely on conventional social science methods to a broader one including participatory action research.     

The Self-Organization of Time and Causality: Steps Towards Understanding the Ultimate Origin

Possibly the most fundamental scientific problem is the origin of time and causality. The inherent difficulty is that all scientific theories of origins and evolution consider the existence of time and causality as given. We tackle this problem by starting from the concept of self-organization, which is seen as the spontaneous emergence of order out of primordial chaos. Self-organization can be explained by the selective retention of invariant or consistent variations, implying a breaking of the initial symmetry exhibited by randomness. In the case of time, we start from a random graph connecting primitive “events”. Selection on the basis of consistency eliminates cyclic parts of the graph, so that transitive closure can transform it into a partial order relation of precedence. Causality is assumed to be carried by causal “agents” which undergo a more traditional variation and selection, giving rise to causal laws that are partly contingent, partly necessary.     

And Yet It Moves: The Observability of the Rotation of the Earth

A central point of controversy in the time of the Copernican Revolution was the motion, or not, of the earth. We now take it for granted that Copernicus and Galileo were right; the earth really does move. But to what extent is this conclusion based on observation? This paper explores the meaning and observability of the rotation of the earth and shows that the phenomenon was not observable at the time of Galileo, and it is not observable now.     

Scale Relativity and Fractal Space-Time: Theory and Applications

In the first part of this contribution, we review the development of the theory of scale relativity and its geometric framework constructed in terms of a fractal and nondifferentiable continuous space-time. This theory leads (i) to a generalization of possible physically relevant fractal laws, written as partial differential equation acting in the space of scales, and (ii) to a new geometric foundation of quantum mechanics and gauge field theories and their possible generalisations. In the second part, we discuss some examples of application of the theory to various sciences, in particular in cases when the theoretical predictions have been validated by new or updated observational and experimental data. This includes predictions in physics and cosmology (value of the QCD coupling and of the cosmological constant), to astrophysics and gravitational structure formation (distances of extrasolar planets to their stars, of Kuiper belt objects, value of solar and solar-like star cycles), to sciences of life (log-periodic law for species punctuated evolution, human development and society evolution), to Earth sciences (log-periodic deceleration of the rate of California earthquakes and of Sichuan earthquake replicas, critical law for the arctic sea ice extent) and tentative applications to systems biology.     

Informational Branching Universe

This paper suggests an epistemic interpretation of Belnap’s branching space-times theory based on Everett’s relative state formulation of the measurement operation in quantum mechanics. The informational branching models of the universe are evolving structures defined from a partial ordering relation on the set of memory states of the impersonal observer. The totally ordered set of their information contents defines a linear “time” scale to which the decoherent alternative histories of the informational universe can be referred—which is quite necessary for assigning them a probability distribution. The “historical” state of a physical system is represented in an appropriate extended Hilbert space and an algebra of multi-branch operators is developed. An age operator computes the informational depth of historical states and its standard deviation can be used to provide a universal information/energy uncertainty relation. An information operator computes the encoding complexity of historical states, the rate of change of its average value accounting for the process of correlation destruction inherent to the branching dynamics. In the informational branching models of the universe, the asymmetry of phenomena in nature appears as a mere consequence of the subject’s activity of measuring, which defines the flow of time-information.     

高速公路入口匝道模糊控制及其仿真研究

提出一种模糊逻辑方法控制高峰期间进入高速公路的车辆数目。分析了模糊逻辑控制器的基本结构，阐述了模糊控制算法，给出了隶属度函数，根据高速公路上游、下游及入口匝道上安装的传感器检测到的流量、速度、占有率、匝道排队长度等信息，设计了入口匝道模糊逻辑控制器，并用计算机对控制器进行了仿真，仿真结果表明该方法切实可行、具有实用价值，它能避免高速公路主线交通拥挤和堵塞，提高主线的通行能力，实现车辆在高速公路上高效、安全的运行。     

AN EXTENSION OF TOPSIS FOR FUZZY MCDM BASED ON VAGUE SET THEORY

1.Introduction The multicriteria decision-making problem(Kickert1978)is a kind of problem that all the alternatives in the choice set can be evaluated according to a number of criteria.A MCDM problem can be concisely expressed in matrix format as C1C2C n11112122122212nnm m m mnA x x xMA x x xA x x x=W={w1,w2,,wn}where A1,A2,,Am are possible alternatives among which decision-makers have to choose,C1,C2,,C n are the criteria with which alternative performance are measured,xi j is the rati…