Consumer Participation in Designing Community Based Consumer-Directed Disability Care: Lessons from a Participatory Action Research-Inspired Project

User participation has been embraced worldwide as a means to provide better consumer outcomes in health and community care. However, methodologies to achieve effective consumer engagement at the programme design level have remained under-explored. The purpose of this study was to evaluate the impact of a Participatory Action Research (PAR)-inspired methodology used to develop a consumer-directed community care/individualised funding service model for people with disabilities. A retrospective analysis of case notes and internal reports for the first 6 years of an ongoing project were examined. The findings suggest that PAR methodologies need to take into account community development, group support, and capacity building as well as succession planning and risk management issues in order to facilitate the often lengthy policy and project development process. Drawing on these findings, this article discusses five lessons and their methodological implications for PAR in a health or social policy/programme design context.

From Researching Regions at a Distance to Participatory Network Building: Integrating Action Research and Economic Geography

This paper describes the change in a researcher's practices from one of studying regional industrial development at a distance to one of working closely with a network of agri-food managers. This is accompanied by a discussion of the methodological and theoretical possibilities for an action research inspired economic geography. Some of the core characteristics of a pragmatic conceptualization of action research are revised. It is argued that theoretical developments within economic geography make possible a dialogue between researchers and local actors and that economic geography is challenged to accept that knowledge is generated through such a dialogue. Attempts to create a dialogue between action research and economic geography in a specific Norwegian industrial and geographical context are described. These attempts indicate that the researcher's methodological approach has been transformed from a narrow one relying solely on conventional social science methods to a broader one including participatory action research.     

Systemic Action Research as a Strategy to Face the Institutionalization of Participatory Approaches: a Case Study in the Basque Country

Systemic Practice and Action Research - Institutionalization is one of the challenges met by action research (AR) processes aiming at structural changes in society, but what institutionalizing AR...     

Reflection on the Purposes of Research,Action, and Scholarship: A Case of Cross-Cultural Participatory Action Research

Beginning with some basic principles of participatory action research, the author draws upon personal experience to identify the ways in which the experience of the practice of participatory action research creates forms of publication somewhat different in intent and nature from conventional forms of research. The experience selected involves cross-cultural research, and the particular problems of representation of the other in such settings are engaged. The overall experience is then drawn upon to identify some of the key qualities of action research which differ both from other forms of research and from some of the advocacies for action research.     

Practicality, Positionality, and Emancipation: Reflections on Participatory Action Research with a Watershed Partnership

In the last few decades, there has been a trend towards increased stakeholder and public participation in natural resource management in North America. To a certain extent, the rationale for this trend is found in the complexity and uncertainty of environmental issues, which confront us with the coexistance of multiple legitimate values and perspectives in society. Recognizing this “epistemological plurality” has important implications for both policy and science. In this paper, I critically reflect on my experiences as a doctoral student engaged in participatory action research (PAR) with a watershed partnership in Ontario, Canada. In providing this biographical account, I seek to make a contribution to ongoing discussions regarding the nature, challenges and benefits of this methodological approach for academic research, as well as to emerging debates on PAR in the context of environmental governance and “post-normal” approaches to natural resource management.

Participatory Design and Technologies for Sustainable Development: an Approach from Action Research

This paper explores the relevance of the action research for design of technological solutions that lead to both systemic sustainable development and active involvement of the community. The paper shows how this idea was implemented in a project for water resource conservation with educational institutions of rural areas in Colombia. Through the use of technology, a reduction in water consumption increases in awareness about the use of this natural resource, and the active involvement of the community were sought. Additionally, social processes related to the conservation of natural resources were addressed through a socio-technical approach for analysis and design. During the application of the Soft Systems Methodology (SSM), the participants and researchers created technological prototypes that allowed to: 1) give visibility to the community’s initiatives, and 2) save water in the households. This paper focuses on the importance of the design process of innovative solutions for social and environmental issues through the participative approach of action research.

     

Intersections of Critical Systems Thinking and Community Based Participatory Research: A Learning Organization Example with the Autistic Community

Critical systems thinking (CST) and community based participatory research (CBPR) are distinct approaches to inquiry which share a primary commitment to holism and human emancipation, as well as common grounding in critical theory and emancipatory and pragmatic philosophy. This paper explores their intersections and complements on a historical, philosophical, and theoretical level, and then proposes a hybrid approach achieved by applying CBPR’s principles and considerations for operationalizing emancipatory practice to traditional systems thinking frameworks and practices. This hybrid approach is illustrated in practice with examples drawn from of the implementation of the learning organization model in an action research setting with the Autistic community. Our experience of being able to actively attend to, and continuously equalize, power relations within an organizational framework that otherwise has great potential for reinforcing power inequity suggests CBPR’s principles and considerations for operationalizing emancipatory practice could be useful in CST settings, and CST’s vocabulary, methods, and clarity around systems thinking concepts could be valuable to CBPR practitioners.     

Guest Editorial: From Cartagena to Ballarat: A Report on the Joint Fifth World Congress on Action Learning,Action Research,and Process Management and Ninth World Congress on Participatory Action Research

Systemic Practice and Action Research -     

Participatory Model Construction and Model Use in Natural Resource Management: a Framework for Reflection

In this article we propose a framework which can assist analysts in their reflection on the requirements for a participatory modelling exercise in natural resource management. Firstly, we distinguish different types of formal models which may be developed, ranging from models that focus on (bio)physical mechanisms to models which also include the actors involved in the utilisation of the resource and the social mechanisms that co-determine actor behaviour. Secondly, we consider what different modes of stakeholder participation entail for model construction and use. Finally, we propose six different purposes for a modelling exercise (clarify arguments and values, research and analyse, design and recommend, provide strategic advice, mediate, and democratise), and highlight conditions that affect the appropriateness of stakeholder participation for each purpose. The framework does not provide a straightforward recipe for the selection of participatory modelling methods, but we expect that the systematic reflection it affords will help analysts to make appropriate choices while designing a modelling exercise.     

Integrating Participatory Learning and Action Research and Systems Ecology: A Potential for Sustainable Agriculture Transitions

This article explores the potential of integrating Participatory Learning and Action Research (PLAR) and Systems Ecology (SE) for improving research capability in facilitating sustainable development transitions in agriculture. Goal conflicts that arose in a PLAR group working on sustainability issues in small-scale organic tomato production are analysed from the perspective of SE. The possibility to improve agency for sustainable development by the merger of PLAR and SE are discussed. It is concluded that the approaches together could provide a sounder base for systemic research and transitions in agriculture.     

Multi-Disciplinary North-South Collaboration in Participatory Action Research on Food Value Chains: a German-Tanzanian Case Study on Perceptions,Experiences and Challenges

Systemic Practice and Action Research - Upgrading local food value chains is a promising approach to invigorating African food systems. This endeavour warrants multi-disciplinary North-South...     

Competency-Based Model Through It: An Action Research Project

Competency-based management is a strategic approach for Human Resources Management and organizational change. Additionally, in business environment, information technologies competencies are a significant factor to organizational success (Bharadwaj, MIS Q 24(1):169–196, 2006). However the implementation of a model of competency-based management in business environment is difficult and complex (Lawler, J Organ Behav 15(1):3–15, 1993). In this context, Information systems are a suitable tool to manage individual and organizational knowledge (Alavi and Leidner, MIS Q 25(1):107–136, 2001; Bowman, Inf Syst Manag 19(3):32–40, 2002). This paper introduces a dynamic approach to a competency-based model through IT. We validate such approach through an action research project in RTVE, the largest company and reference public corporation of radio and television in Spain. The action research process in this organization is presented, and the findings highlight the potential benefits of the proposed model, and may be used in facilitating organizational change.     

Oral and Written Reflection in Practice Management: An Action Research Approach

Reflection in Practice Management (PM) favoured the integrated approach where learners had to critically reflect on the study material, assessments and tasks throughout the year and to integrate their experiences in a meaningful manner that would demonstrate their development and learning over the year. Reflection in the form of portfolios focused on personal development and individual learning rather than on achieving a general set of course outcomes. But assessment of these portfolios revealed no real evidence of reflection or critical thinking. This study suggested that learners be assessed orally so that their reflections could come alive and so that the educator could learn from the assessment to restructure or re-curriculate where necessary. This study found that although the orals were not a preferred form of assessment, they contributed successfully to informing the written critical and reflective thinking in the portfolios. Using an action research approach, enabled us to not only address a fundamental problem that the educators and learners were battling with—how to encourage and indeed teach learners to think critically and to reflect, but it also showed the educators how to solve problems or seek solutions to didactic problems in their own classrooms. The recommendations in this paper may therefore inform courses other than PM that use reflective practice, critical thinking or portfolio assessments.     

Designing a Management System for a Rural Community Development Organization Using a Systemic Action Research Process

This paper describes the first phase, 'finding out', of a systemic participatory action research intervention in the management systems of a rural community development organization in the KwaZulu-Natal province of South Africa. The aims of the intervention were to (a) improve the management system of this organization, and (b) evaluate the usefulness of particular systems methodologies for the improvement of management systems of organizations involved in community development in under-resourced rural contexts. The second phase, "implementation," needs to be completed and thoroughly evaluated before any final conclusions can be drawn about the suitability of the chosen systems framework for Third World type rural contexts. However, the second phase is, at the time of writing, underway and all indications are that an interpretive ('Soft') Systems Methodology, combined with insights from a more functionalist ('hard') approach (with methods chosen through a Critical Systems Thinking framework) holds much promise for participatory systemic interventions in these contexts.     

Action Research for Sustainable Water Futures in Western Sydney: Reaching Beyond Traditional Stakeholder Engagement to Understand Community Stakeholder Language and Its Implications for Action

Action on issues of ecological significance often requires changes in personal behaviour and political consensus on technologies to support these changes. Unfortunately, many consultation processes only engage a narrow range of stakeholders, usually those professionally engaged or already active on a range of community issues. This paper illustrates how people who are ‘hard to reach’ or seen as ‘apathetic’ might be engaged using ‘action-conversations’ that explore the social climate for action and how scientific/technical messages can be framed in the language of the community.     

Awareness of Residents Regarding the Construction of a Sustainable Urban Community: A Case Study of Action Research in Taiwan

Chung-Sheng Community in Taoyuan City, Taiwan is a typical urban community. By adopting participatory action research, this study examines resident awareness regarding the feasibility of transforming Chung-Sheng Community into a sustainable community. Action research can help avoid constant “trial and error” in constructing sustainable communities and enhance process efficiency. Meanwhile, an active research approach can help communities better achieve sustainable development. Constructing a sustainable urban community requires energy, effective frameworks, and professional assistance. Achieving these requires a continuous and participatory action research process, and careful exploration of the awareness of community residents, which is the focus of this investigation.     

Yeperenye Dreaming in Conceptual,Geographical, and Cyberspace: A Participatory Action Research Approach to Address Local Governance Within an Australian Indigenous Housing Association

Systemic Practice and Action Research - This paper discusses work in progress with an Indigenous housing association in Central Australia. It builds on and extends a 2-year policy and planning...     

When Research and Practice Collide: The Role of Action Research When There Is a Conflict of Interest with Stakeholders

This article discusses problematic aspects of the role of the action researcher when working with multiple stakeholders on a complex research project concerning regional development. The case presented here deals with the improvement of the regional innovation system in a small region in the south of Norway. The project resulted in a conflict between stakeholders and the action research (AR) team. We claim that when working in a regional context, the role of the action researcher is set to be a collaborator in a context of power play; the ultimate stakeholders must be defined as the citizens in that region. Therefore, in some situations the action researcher must have a legitimatised right to abandon collaboration and present a critical voice in the public deliberation. Strategic power play and strategic action by stakeholders represent a clear threat to the soft approach of collaboration, reflectivity, and democratic dialogue that AR represents. The ultimate challenge and obligation of the action researcher is to improve democracy in society in a long-term perspective through representing a critical capacity in the public deliberation.     

Construction of Social Development Index as a Theoretical Research Practice in Action Research by Using Soft Systems Methodology

This paper provides an illustration of the application of Soft Systems Methodology to construct social development index, based on a sociological concept of development proposed by Wirutomo et al. (Pengembangan Indeks Pembangunan Sosial (IPS) Bagi Sektor Informal di Perkotaan: Menuju Kebijakan Inklusif bagi Usaha Kecil, 2011). An action research (AR) is conducted in the field of street vendor promotion program perceived to be representing the social development practice. While the improvement of fundamental elements of societal life, i.e., social structure, culture, and social process can be identified in the field of street vendor promotion program, it is believed that the same development aspects can be explored at many other development sectors. A preliminary social development index is conctructed by using a single sector development program. It is expected that through a further research agenda, a comprehensive social development profile equipped with its related index can be presented. The findings of this SSM-based AR can be considered ??as primary ??thesis?? derived from ??messes?? or ??surprising facts?? of a real world problematic situation?? as described by Stephens et al. (Syst Pract Action Res 22:463?C474, 2009). As an AR practice, this research is a research interest, instead of a problem solving interest in AR (McKay and Marshall, Inf Technol People 14:46?C59, 2001); it is also a theoretical research practice, instead of a business change practice/empirical research practice and regular business practice (Cronholm and Goldkuhl, The 2nd European Conference on Research Methods in Business and Management (ECRM 2003), 2003), and it is an interpretative actions and theory development actions as mentioned by Cronholm and Goldkuhl (The 2nd European Conference on Research Methods in Business and Management (ECRM 2003), 2003). This paper also provides an illustration of a variant relationship between P and A as introduced by McKay and Marshall (Inf Technol People 14:46?C59, 2001), which is ??there are some elements of P that overlap with some elements of A??.