Oral Assessment: Preparing Learners for Discourse in Communities of Practice

Grounded in social constructivism within an action research framework, this paper locates oral assessment within situated learning and focuses on the construction and assessment of knowledge within communities of practice. This study found that by simulating situations for undergraduate learners to familiarize them with the discourse practices before they are expected to interact on a more professional level within communities of practice, oral assessment enables exposure to the cultural models and the sociocultural groups that can socialize them into these. It is recommended that these experiences be guided by their educators and more capable peers so that learning can be scaffolded.     

Using Critical Social Heuristics and Project-Based Learning to Enhance Data Warehousing Education

The aim of this paper is to demonstrate how project-based learning can be used from a critical systems perspective in data warehousing education. Data warehousing is a discipline in information technology focusing on providing data-driven decision support systems for strategic decision making. In this study we used action research from a critical (emancipative) perspective to reflect on our current instructional design of the data warehousing module before redesigning it to better serve the needs of the involved and affected. We used critical systems heuristics and project-based learning as frameworks of understanding to guide our intervention. Project-based learning is a learning/teaching approach aimed at organising the learning experience in terms of a project. We used written interpretive interviews in the diagnosis and evaluation of success phases of our action research cycle. Our reflection is according to the action research model of Checkland reflecting on our success in the area of application (data warehousing instruction) as well as our methodology (action research from a critical social theory perspective) and our framework of ideas (project-based learning and critical social heuristics).     

Encouraging Intercultural Communication Using an Action Research Approach

South Africa is 15 years into democracy, but difficult dialogues about race, ethnicity, and other cultural differences are hindered when students are developmentally unprepared to handle them. Although institutions of learning have been painfully aware of the racial, cultural and ethnic divides on their campuses, no real strategies or policies have been put into place to ensure integration. This study started with problems that my colleagues in the Faculty of Science at a university in South Africa were experiencing with the lack of interaction and communication among the first year students in their large and diverse classrooms. They were also concerned that their students did not know how to deal with diversity and they wanted to graduate students who would be successful in their professional careers in a multicultural environment. This study found that using an action research approach was particularly successful in teaching Communication and in encouraging intercultural communication as lessons learned could be built upon or learned from in order to plan the next phase of intervention. The continual interactions during the various phases typical of the action research approach used, enabled the unearthing of feelings, problems and issues which would otherwise not have surfaced in the normal classroom where students are merely lectured. By transforming method and methodology, students and educators were exposed to new and different ways of being. This paper therefore reports on how a course in Communication was developed to facilitate communication and interaction between the different cultures and race groups in a Science classroom using an action research approach.     

Action Research as a Bridge Between Two Worlds: Helping The NGOs and Humanitarian Agencies Adapt Technology to Their Needs

This paper reflects upon the process of introducing social media systems into supported employment programs for peoples with severe mental illness in Taipei. Such intervention represents the encounter of two different worlds that are often-unknown to each other, i.e. IT student engineers and job coaches in NGOs. With the participatory and cyclic feature of action research approach, the process can be divided into three stages: technology-led stage, mutual infusion stage, and service-led stage. The focus of this research is to illustrate how action research provides a site for the infusion of two different horizons, that is technology experts in academia and social service providers in NGOs. The existing problems in the use of IT within NGOs were studied and changes through co-inquiry and interventions were implemented towards better utilization of IT and higher levels of service qualities. The researchers utilized an action research approach to investigate the problems, plan the actions, intervene, assess the effectiveness resulting from the actions, and specify learning outcomes.     

Oral and Written Reflection in Practice Management: An Action Research Approach

Reflection in Practice Management (PM) favoured the integrated approach where learners had to critically reflect on the study material, assessments and tasks throughout the year and to integrate their experiences in a meaningful manner that would demonstrate their development and learning over the year. Reflection in the form of portfolios focused on personal development and individual learning rather than on achieving a general set of course outcomes. But assessment of these portfolios revealed no real evidence of reflection or critical thinking. This study suggested that learners be assessed orally so that their reflections could come alive and so that the educator could learn from the assessment to restructure or re-curriculate where necessary. This study found that although the orals were not a preferred form of assessment, they contributed successfully to informing the written critical and reflective thinking in the portfolios. Using an action research approach, enabled us to not only address a fundamental problem that the educators and learners were battling with—how to encourage and indeed teach learners to think critically and to reflect, but it also showed the educators how to solve problems or seek solutions to didactic problems in their own classrooms. The recommendations in this paper may therefore inform courses other than PM that use reflective practice, critical thinking or portfolio assessments.     

Action Research on Land Management in the Western Amazon, Peru – A Research Process, Its Outcomes and the Researcher’s Role

The article explores the action research process throughout a land management research project, with the ambition to reflect upon action research as a working approach. It is shown how this process is experienced from a researcher’s point of view and it critically analyses its methodology and process, outcome and the role of the action researcher.The learning environment known to farmers and framed by local institutions and practical experimentation, embedded in the local worldview, constituted a necessary starting point for achieving motivation and practical outcomes. Tight feedback loops between practice and reflection enabled joint learning and innovation and rapid implementation of measures suggested by the farmers. The approach could be particularly useful for local NGOs and local universities.     

The First-, Second- and Third-Person Dynamics of Learning History

Learning history is a well delineated action research process consisting of consecutive stages of inquiry where groups and individuals engage in learning and reflecting on their past shared, but often multiple, experiences as these are recorded in a ‘learning history’. Learning history has much in common with other forms of action research in that it configures first-, second- and third-person processes of inquiry in a particular way and enacts research qualities of rigour, relevance and reflexivity. Yet these and other links have as yet been tacit and under articulated - resulting in learning history often conceived as a distinctive linear method with the practice of learning history likewise confined. This reflective article opens out and makes explicit the inherent first- second- and third- person dynamics of learning history. These dynamics are explored from the point of view of different actors – the historian, the participant and the reader - in a learning history process and connections to a general empirical method are made. Finally questions of quality in a learning history are discussed. The aim of this article is to establish firmer methodological foundations for the learning history approach and to provide practical insight into how action researchers might engage more readily in learning history work.     

Dilemmas of Confrontation

Practicing action research in workplaces is a choice of letting oneself be closely involved in other peoples’ integrity as working men and women. The encounter between the researcher and the social group in the contract organization is the vital and sometimes only instrument for generating new learning and lasting change, thus it is critical for engaged action researchers to continuously be self-reflective on our praxis and appearance in this encounter. Within the action research literature, this encounter is discussed in relatively broad terms emphasizing preferred roles, values and strategies for organizing collaborative learning processes. Relatively little is reported, however, on the unpleasant sides of this interaction between the researcher and the collaborative group. In line with Greenwood and Levin’s (1998) argument for the action researcher as a friendly outsider who confronts in a supportive way, most researchers practicing action research have experienced how difficult it is to be as confronting as it takes if dysfunctional social routines are to be changed. In this article, I report on my own practice from an action research project, where I gradually developed my skills and confidence in acting more confronting as to bring forward new collaborating working routines among metal workers. I discuss three different forms of confrontation to be of critical necessity. By daring to act more confrontational, I also realized that it made me feel better about myself as a professional engaged researcher as I could reveal my true meanings and perspectives to the workers. I conclude by suggesting that in order for an engaged researcher to be able to develop her role as a confronting practitioner it is important to work closely in a team with fellow researchers, as well as to have the personal capacity to be self-reflexive and self-therapeutic.     

The Engagement Approach to Real-World Problem Solving: Toward a Coherent Soft-Systems-Based Theoretical Platform for Real-World Problem Solving

This paper presents an approach to understanding problem solving and innovation from the perspective of engagement. The approach is derived primarily from two research projects undertaken over the last 5 years. The first one into the apparent Comparison Parado in Soft Systems Methodology, and the second an 18-month research program into the social reality implied by Soft Systems Methodology. Engagement is argued to be the innovation of a framework of ideas within a social context. In this sense engagement is an extension of the nature in which humans take ideas and place them inside a social context and use this as a platform to make sense of their environment and take action in such surroundings with an eye to understanding, learning, meaning, adaptation, innovation, and interpretation of such situations. Therefore, this paper presents a conjectured model of Engagement that is argued to be useful in helping to manage social complexity and real-world problem-solving activity. The paper positions engagement as a purely theoretical approach with multidisciplinary applications for whoever would like to use it.     

Using Action Research to Implement Selective Waste Collection Program in a Brazilian City

The objective of this paper is to study and report upon the elaboration of a selective waste collection program in a Brazilian city through action research; the overarching goal is that all knowledge generated may serve as a basis of information and reference to aid in decision making for similar programs globally. The municipality chosen was São Lourenço in the state of Minas Gerais. The implementation of the selective waste collection program happened over the course of multiple improvement and learning cycles, and enabled many environmental, economic and social benefits for all of the project’s stakeholders. Eighty-nine tons of potentially recycled material were sent to recycling processes rather than being disposed of in a landfill. No great difficulties were observed for the use of action research as a method, but some challenges were encountered and overcome during the whole process, due to the lack of structure and confidence on part of the population, in relation to the selective collection program. The choice for action research as the methodology and the use of improvement and learning cycles proved to increase the project’s overall efficiency, making it possible to make decisions more quickly, generating better results, and enabling replications of good decisions and correction of errors from one cycle to the next.     

Enriching Service-Learning by Developing e-Tutoring in Foster Homes

In view of the learning divide between the children in ordinary families and those in foster homes, online one-to-one tutoring has been provided by university students as a service-learning option. Through the synchronous e-tutoring system platform, the goal of this study is to develop a service learning mode for creating campus-community partnerships and mutual learning experiences. Thus the study applies Ramsden’s theory of university teaching (2003) into an action research project for investigating (i) how e-tutoring can solve the problems occurring in face-to-face tutoring in foster homes; (ii) the effects of e-tutoring; (iii) the new issues identified; and (iv) new strategies for future iterations of the program. For explaining a social phenomenon through a theoretical framework, grounded theory analysis was applied and eight themes were identified in the qualitative data of 10 observation reports, 28 interviews, and 140 weekly journals from both ends of two foster homes and one university. Eight subcategories (content and learning, practical learning, tutoring concerns, knowledge gains, competency gains, adult guidance, e-tutoring approaches, and transformative development) are categorized along with Ramsden’s hierarchy theory—teaching as telling or transmission, teaching as organizing student activity, and teaching as making learning possible. With transformative development of the campus-community partnership the consensus goal among university faculty, directors of foster homes and relevant personnel of e-tutoring (Enos and Morton 2003), the study discussed future improvements for the e-tutoring program. The action research strongly suggests that e-tutoring should emphasize more reflective listening rather than subject-mattered achievement and turn service-learning into an opportunity of achieving the sustainable integration of community resources and social welfare institutions.     

Action Research for Emancipation Informed by Habermas and Hierarchy of Systems: Case Study on Environmental Education and Management of Water Resources in Brazil

Technology is used in order to emancipate. Emancipation for social and environmental justice ought to shape the way technology is designed and used. The relationships across action research, action research spiral, and the General Systems Theory was investigated. The case study refers to environmental education activities as part of a participative management approach to water resources on the Hydrographic Basin of the Upper Maranhão River (Brazil). By introducing action research spiral as a search of rationality in social practices, and describing the nature of lower and higher hierarchical level in General Systems Theory, the higher hierarchical level was associated with Habermasian emancipatory interest, whereas lower hierarchic levels were associated with the specific instrumental concern. To conclude, it is said that the articulation between action research spiral and General System Theory can be the means to strengthen the dialectical potential of the action research spiral in order to achieve both individual and collective empowerment.     

Towards an Understanding, Through Action Research, of the Socio-Organizational Issues Impacting on Mobile Technology Adoption and Diffusion Within a Small-to-Medium South African Construction Company

We investigated, through an action research approach, social issues that impact on mobile technology adoption and diffusion in a professional construction management team of a small-to-medium sized South African construction company. The outcome of the study resulted in a framework of thinking that integrates social factors at individual and organisational levels that impacted on the adoption of mobile technologies in the organisation. At the methodological level the study is part of a limited collection of papers that used AR in the study of technology adoption and diffusion and it presents an example of the capability of AR as a method to allow for the integration of the social contexts of users into adoption frameworks.     

Reflection-in-and-on-Action in Participatory Action Research: Toward Assessment <Emphasis Type="Italic">for </Emphasis>Learning

This article is about the use of oral assessment for learning and was based on a reflection-in-and-on-action approach within a participatory action research framework. The purpose of this paper was to argue for the incorporation of oral assessment in tertiary science as a fair, reliable and valid approach to assessment. This study found that the interactive nature of the oral assessments led to improved learning of content for learners from their peers and assessors. Assessors too learnt about their students as individuals, their study habits and critiqued their teaching from the oral assessments. They also learned from their co-assessors. Valuable lessons were learned for collaborative team teaching and assessing for the benefit of assessors and learners alike. This study also found that action research afforded the assessors a new way of doing things empowering them to conduct research in their own classrooms, with their colleagues and their learners.     

You are Seldom Born with a Drum Kit in Your Hands: Music Teachers’ Conceptualizations of Knowledge and Learning Within Music Education as an Assessment Practice

Due to an increased demand for evaluation and accountability, the focus on assessment in public education has become stronger. Already leading to teachers’ deprofessionalization, another risk is assessment leading to criteria compliance and becoming a tool for measuring teaching quality. Those whose learning is affected are thereby not only students, but also teachers. One major factor to restore professionalism and focus assessment on learning is to change practitioners’ ways of thinking and not only their behaviour. Therefore, a group of seven music teachers and a researcher in music education have carried out a research and development project using participatory action research as approach as well as method. This article explores and presents these upper secondary school music teachers’ conceptualizations of musical knowledge, learning and educational communication working with peers. Using Deweyan pragmatism as a lens to interpret the qualitative data, the results show that while a professional language does exist, the music teachers’ conceptualizations of musical knowledge and learning and educational approaches differ. A key aspect for the teachers to develop their professional language, concepts and assessment practices is the teachers’ opportunities to communicate—both factual as well as perceived.     

Action Learning and Action Research (ALAR): A Methodological Integration in an Inter-Organizational Setting

The purpose of this article is to demonstrate how action learning and action research were used concurrently as a single ALAR methodology in one research project which focused on collaborative improvement in the supply chain. The research in which the ALAR methodology was used was a European Union funded research project called CO-IMPROVE which sought to develop a business model, supported by a web-based software system, and action learning-based implementation guidelines to support the design, implementation and ongoing development of collaborative improvement between partners in Extended Manufacturing Enterprises (EMEs). The article describes how the participating managers worked in an action learning to achieve their commercial objectives and how action research was used by academic researchers to consolidate the action learning processes and to generate actionable knowledge.     

Critical Systemic Praxis for Social and Environmental Justice: A Case Study of Management,Governance, and Policy

Internationally, globalization has been paradoxically translated into colonization, economic rationalist development, nationalism, and closure born of a fear of the implications of globalization and global markets for the least powerful countries, regions, and interest groups. Social problems in terms of the economic rationalist approach are increasingly individualized and citizenship models emphasize the responsibility of individuals and families. Many current human service and social policy models in Australia (as elsewhere) are nonsystemic (psychological, medical, education, crime prevention, and economic). The paper reflects on an experience of undertaking a study of the life chances of citizens in a remote region of Australia. This is a paper about doing systemic thinking and practice in Alice Springs (Mpwartwe, or caterpillar dreaming) as a social policy researcher attempting to use and advocating a participatory action research approach to social policy development based on a multisite, multimethod research design of perceived, expressed, and normative needs.     

Enhancing Collaborative Learning in a Blended Learning Environment: Applying a Process Planning Model

The research reported here was undertaken in a blended learning environment where contact tuition is “blended” with computer-supported (online) learning. The context is a developing country (South Africa). After completion of two full cycles of an action inquiry the planning for the third cycle was undertaken according to an existing process planning model which was originally developed for the design and planning of team-based action learning and action research (ALAR) projects. The illustration of the application of the model focuses on the aspect of student collaboration in a blended learning environment and shows how the original process planning model was adapted and applied during the re-planning phase of the project. The final deliverable is a set of action plans for future collaborative learning that could strengthen student-centred learning experiences in a context which still bears the scars of an unfortunate segregated past.     

From Researching Regions at a Distance to Participatory Network Building: Integrating Action Research and Economic Geography

This paper describes the change in a researcher's practices from one of studying regional industrial development at a distance to one of working closely with a network of agri-food managers. This is accompanied by a discussion of the methodological and theoretical possibilities for an action research inspired economic geography. Some of the core characteristics of a pragmatic conceptualization of action research are revised. It is argued that theoretical developments within economic geography make possible a dialogue between researchers and local actors and that economic geography is challenged to accept that knowledge is generated through such a dialogue. Attempts to create a dialogue between action research and economic geography in a specific Norwegian industrial and geographical context are described. These attempts indicate that the researcher's methodological approach has been transformed from a narrow one relying solely on conventional social science methods to a broader one including participatory action research.     

An Analytical Framework of Social Learning Facilitated by Participatory Methods

Social learning among different stakeholders is often a goal in problem solving contexts such as environmental management. Participatory methods (e.g., group model-building and role playing games) are frequently assumed to stimulate social learning. Yet understanding if and why this assumption is justified is quite limited. Difficulties arise from the complexity and context-dependence of processes influencing social learning. Furthermore, continuing discussion of the exact meaning and theoretical basis of social learning result in a limited capacity to assess and evaluate whether social learning has occurred. In this paper we introduce an analytical framework to develop an in depth understanding of essential processes underlying social learning facilitated by participatory methods. Concepts from different fields of science are discussed and integrated, including resource management, small group research and learning research. The individual and group perspectives are brought together via mental models and emergent roles. We added the direction of learning, being either convergent or divergent, to be able to explore if and when personal views on a problem converge into a shared understanding of a problem. The analysis of convergence and divergence of learning is facilitated through the use of the mental model concept. Methods for measurement of proposed indicators for social learning are also discussed. The framework developed provides a conceptual basis for the analysis of social learning facilitated by participatory methods and an operationalization for application in empirical research.