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1.
“CS”是Customer Satisfaction的英文缩写。CS战略,也就是企业经营中的顾客满意战略。这一战略将企业熟知的“顾客是上帝”这一日常口号与经验上升为涉及产品设计、制造、销售、服务、企业组织机构的规范等可操作的企业经营管理理论,因而被西方企业界广泛采用。目前,这一战略也开始  相似文献   

2.
阐述了在高校数字图书馆建设中树立科学发展观的重要性和必要性,指出高校图书馆建设的核心是以人为本,要用CS战略指导图书馆建设,为读者创造出一流的软环境,同时要提倡人文关怀,开发人文资源,促进高校图书馆的可持续发展。  相似文献   

3.
秦晓珠 《科技信息》2009,(15):372-372,299
高校图书馆参考咨询服务CS战略由理念满意、行为满意、视听满意以及产品满意和服务满意构成。讨论了参考咨询服务CS战略的经营策略:创新服务理念、建立用户信息系统、树立参考咨询服务质量管理意识和培养造就高素质的咨询馆员队伍。  相似文献   

4.
CS战略在图书馆读者服务中的应用   总被引:1,自引:0,他引:1  
通过对CS战略内涵的描述,讨论在图书馆读者服务中实施CS战略以及CS战略在图书馆中应用的基本作用、所遇到的困难和应注意的事项。  相似文献   

5.
官建生 《韶关学院学报》2001,22(11):120-123
文献信息资源保障系统是高校的三大支柱,其核心是高校图书馆.信息时代,高校图书馆从“文献情报中心”向“校园信息中心”发展是必然的趋势.向校园信息中心发展是新世纪韶关学院图书馆的发展战略.  相似文献   

6.
高校图书馆建立“学科馆员”制度具有现实性和紧迫性。高校图书馆的“学科馆员”岗位职责人员素质对我国高校图书馆人力资源在现有基础上提出新要求:通过管理创新,构建高校人力资源的开放系统,是培养“学科馆员”队伍的前提;建立行之有效的人员选拔和培训制度,是“学科馆员”制度得以顺利实施的关键;人才引进是“学科馆员”制度能够深入发展的保障;科学的人才激励、竞争机制是实现“学科馆员”制度的重要手段。  相似文献   

7.
杨德伟 《科技资讯》2022,(10):202-204
高校图书馆是学校教学文化持续推进的主要动力源,“双一流”图书馆的建设是为了进一步实现“双一流”大学建设的战略性目标。该文主要对高校图书馆“双一流”建设的战略背景展开分析,进一步详细论述如何建设“双一流”图书馆,为高校的教育工作提供参考,为构建“双一流”大学战略性目标的实现夯实基础。希望通过理论的研究,能给高校图书馆建设工作的开展提供一些帮助。  相似文献   

8.
将全面质量管理引入高校图书馆建设事业,提出了构建高校图书馆全面质量管理服务保障体系和评估体系必须贯彻视读为“上帝”,视全面质量管理为生命,视读需求为最高目标的指导思想,必须建立全员参与的全过程质量管理的服务保障体系和评估体系。  相似文献   

9.
任丹凤 《科技资讯》2023,(12):201-204
随着国家“新工科”战略布局的实施,传统的高校图书馆服务能力已无法应对“新工科”学科建设任务的需要,服务模式已无法满足“新工科”学科建设所需要的技术和服务保障,迫切要求高校图书馆改变现有的学科建设服务能力,提升服务水平。该文分析并阐释了在国家“新工科”战略背景下,高校图书馆服务于学科建设的内涵与基本职能,明确了在学科建设中的自身定位,探讨了高校图书馆在学科建设方面的优势和服务能力提升的必要性,在此基础上研究建立“新工科”学科建设服务中心,真正为学科建设研究赋能,更好地服务教学科研活动,并提出高校图书馆学科建设服务能力优化与提升的新举措。  相似文献   

10.
庞楠 《科技信息》2012,(32):18-18
公共文化事业发展是我国“十二五”时期的战略任务之一。做为图书馆界的重要组成部分,高校图书馆在满足教学和科研工作外,应面向社会提供服务,推动公共文化事业的发展。本文就高校图书馆面向社会服务的必要性进行了分析,提出了高校图书馆为社会服务的具体措施。  相似文献   

11.
Language markedness is a common phenomenon in languages, and is reflected from hearing, vision and sense, i.e. the variation in the three aspects such as phonology, morphology and semantics. This paper focuses on the interpretation of markedness in language use following the three perspectives, i.e. pragmatic interpretation, psychological interpretation and cognitive interpretation, with an aim to define the function of markedness.  相似文献   

12.
何延凌 《科技信息》2008,(4):258-258
Language is a means of verbal communication. People use language to communicate with each other. In the society, no two speakers are exactly alike in the way of speaking. Some differences are due to age, gender, statue and personality. Above all, gender is one of the obvious reasons. The writer of this paper tries to describe the features of women's language from these perspectives: pronunciation, intonation, diction, subjects, grammar and discourse. From the discussion of the features of women's language, more attention should be paid to language use in social context. What's more, the linguistic phenomena in a speaking community can be understood more thoroughly.  相似文献   

13.
王慧 《科技信息》2008,(10):240-240
Wuthering Heights, Emily Bronte's only novel, was published in December of 1847 under the pseudonym Ellis Bell. The book did not gain immediate success, but it is now thought one of the finest novels in the English language. Catherine is the key character of this masterpiece, because everybody and everything center on her though she had a short life. We can understand this masterpiece better if we know Catherine well.  相似文献   

14.
The Williston Basin is a significant petroleum province, containing oil production zones that include the Middle Cambrian to Lower Ordovician, Upper Ordovician, Middle Devonian, Upper Devonian and Mississippian and within the Jurassic and Cretaceous. The oils of the Williston Basin exhibit a wide range of geochemical characteristics defined as "oil families", although the geochemical signature of the Cambrian Deadwood Formation and Lower Ordovician Winnipeg reservoired oils does not match any "oil family". Despite their close stratigraphic proximity, it is evident that the oils of the Lower Palaeozoic within the Williston Basin are distinct. This suggests the presence of a new "oil family" within the Williston Basin. Diagnostic geochemical signatures occur in the gasoline range chromatograms, within saturate fraction gas chromatograms and biomarker fingerprints. However, some of the established criteria and cross-plots that are currently used to segregate oils into distinct genetic families within the basin do not always meet with success, particularly when applied to the Lower Palaeozoic oils of the Deadwood and Winnipeg Formation.  相似文献   

15.
理论推导与室内实验相结合,建立了低渗透非均质砂岩油藏启动压力梯度确定方法。首先借助油藏流场与电场相似的原理,推导了非均质砂岩油藏启动压力梯度计算公式。其次基于稳定流实验方法,建立了非均质砂岩油藏启动压力梯度测试方法。结果表明:低渗透非均质砂岩油藏的启动压力梯度确定遵循两个等效原则。平面非均质油藏的启动压力梯度等于各级渗透率段的启动压力梯度关于长度的加权平均;纵向非均质油藏的启动压力梯度等于各渗透率层的启动压力梯度关于渗透率与渗流面积乘积的加权平均。研究成果可用于有效指导低渗透非均质砂岩油藏的合理井距确定,促进该类油藏的高效开发。  相似文献   

16.
As an American modern novelist who were famous in the literary world, Hemingway was not a person who always followed the trend but a sharp observer. At the same time, he was a tragedy maestro, he paid great attention on existence, fate and end-result. The dramatis personae's tragedy of his works was an extreme limit by all means tragedy on the meaning of fearless challenge that failed. The beauty of tragedy was not produced on the destruction of life, but now this kind of value was in the impact activity. They performed for the reader about the tragedy on challenging for the limit and the death.  相似文献   

17.
正The periodicity of the elements and the non-reactivity of the inner-shell electrons are two related principles of chemistry,rooted in the atomic shell structure.Within compounds,Group I elements,for example,invariably assume the+1 oxidation state,and their chemical properties differ completely from those of the p-block elements.These general rules govern our understanding of chemical structures and reactions.Using first principles calcula-  相似文献   

18.
We have developed an adiabatic connection to formulate the ground-state exchange-correlation energy in terms of pairing matrix linear fluctuations.This formulation of the exchange-correlation energy opens a new channel for density functional approximations based on the many-body perturbation theory.We illustrate the potential of such approaches with an approximation based on the particle-particle Random Phase Approximation(pp-RPA).This re-  相似文献   

19.
正The electronic and nuclear(structural/vibrational)response of 1D-3D nanoscale systems to electric fields gives rise to a host of optical,mechanical,spectral,etc.properties that are of high theoretical and applied interest.Due to the computational difficulty of treating such large systems it is convenient to model them as infinite and periodic(at least,in first approximation).The fundamental theoretical/computational problem in doing so is that  相似文献   

20.
For molecular systems,the quantum-mechanical treatment of their responses to static electromagnetic fields usually employs a scalar-potential treatment of the electric field and a vector-potential treatment of the magnetic field.Although the potential for each field separately is associated with the choice of an(unphysical)origin,the precise choice of the origin for the electrostatic field has little consequences for the results.This is different for the  相似文献   

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