Prologue: The Global Challenge Outlined: Representation Accountability and Sustainable Futures

This volume reflects on the program of research undertaken by members and associates of the International Sociological Association’s Joint Session of Research Committee 10 on Participation and Research Committee 51 on sociocybernetics and the graduates and contributors to the Flinders University research cluster on user centric design to enhance representation and accountability for a sustainable future.

Systemic Human Relations in Dynamic Equilibrium

This paper reports on a breakthrough in thinking based on 33 years of field practice-based inquiry and previously published studies. It brings together several bodies of established and emerging thought including systems thinking, epistemology, psychology and sociology, in a way of thinking about the living fabric of complex human systems-in-process. It is offered here as a kind of transdisciplinary ‘Rosetta stone’ to those working around the world with one or more of these bodies of thought as a way of making some critical connections between them. In summary, an integrating ‘mental architecture’ is proposed whereby inquiry (research as an evaluative dynamic act of seeking) may be seen as the way by which living (notably human) systems come alive, and which is incorporated, organ-ised, ‘structured’ and relationally embodied in an individual and their psychological mind as personal process, and in social collectivities and their sociological organisation as cultural process.

Multimodal Systemic Metamethodology: An Application to Edgar Morin’s Doctrine

This paper intends to show how multimodal system methodology can be interpreted as a metamethodology that can house different specific methodologies to be used in action-research.

Identity in Post Suharto Indonesia

Balancing individual and collective interests is the challenge in Indonesia and in Australia, where the challenge is (a) to enable decentralised involvement in decisions to enhance a sense of attachment to an inclusive democracy and (b) achieve careful evidence based policy to guide the use of resources for the common good.

The Role of Behavioral Factors and National Cultures in Creating Effective Performance Management Systems

Many organizations install performance management systems (PMS), based on critical success factors, key performance indicators and the balanced scorecard, to improve their results. In practice many organizations have difficulty implementing a PMS because the influence of behavioral factors and national cultures is not taken into account enough. This article describes the findings of a study into the role of behavior and national culture in setting up an effective PMS at a multinational.

Practicality, Positionality, and Emancipation: Reflections on Participatory Action Research with a Watershed Partnership

In the last few decades, there has been a trend towards increased stakeholder and public participation in natural resource management in North America. To a certain extent, the rationale for this trend is found in the complexity and uncertainty of environmental issues, which confront us with the coexistance of multiple legitimate values and perspectives in society. Recognizing this “epistemological plurality” has important implications for both policy and science. In this paper, I critically reflect on my experiences as a doctoral student engaged in participatory action research (PAR) with a watershed partnership in Ontario, Canada. In providing this biographical account, I seek to make a contribution to ongoing discussions regarding the nature, challenges and benefits of this methodological approach for academic research, as well as to emerging debates on PAR in the context of environmental governance and “post-normal” approaches to natural resource management.

Creating ‘Rhizomatic Systems’ for Understanding Complexity in Organizations

The article describes and demonstrates the use of a new research proposal for understanding the complexity in organizations in terms of a Deleuzian sense of an event. It creates the rhizome metaphor that allows the emergence of different ways of systems thinking, a legitimate challenge to the Modernist’s orthodoxy. For Deleuze and Guattari, micropolitics are the essence of what we call ‘rhizomatic systems.’ It is this concept of the organization, as a rhizome or rhizomatic systems that we want to focus from ‘problem solving’ in a real-world situation to the process of problematization, that is, the making or appreciating a series of events in the problematizing fields. The paper draws on the research experience in which participatory action research was carried out in a Korean distribution company. The participatory learning process happened to create a series of events in which ‘time-related research’ was conducted in order to facilitate the process of problematization within the organization.

Going Green from the Inside: Insider Action Research at the Volvo Car Corporation

Various forms of action research have been proposed as remedies for the one-sided focus on theoretical interests existing in Business School research. Among other conceptual elaborations, Insider Action Research (IAR) suggests that action research needs to be supported by an insider's view of activities in order to achieve any substantial contribution to practice and theory. Even though the IAR model is potentially capable of overcoming a number of practical, political, and epistemological problems, it has been explored relatively little in terms of practical examples and lessons. This paper presents the account of an Insider Action researcher at the Volvo Car Corporation, aimed at studying the development of environmental strategies and “eco-benign” automobiles “from the inside”. The paper suggests that even though IAR remains a promising model, the political ingenuity and savoir-faire of the insider action researcher must not be underrated.

Is it Safe to Talk About Systems Again Yet?

The following article makes a case for the social sciences to renew their interest in systems, drawing on ideas circulating in organisational and community psychology, industry, engineering, biology and ecology, the new physics, management, evaluation, religion and spirituality, policy-making, human services professions, and service-user and community movements. It charts a different kind of systemic thinking in striking contrast to traditional mechanistic social systems theory. Sociology’s current resiling from systems theory is explained as a legacy of its loyal service in the ‘battlefield’ of the post WW2 critique of authoritarian structural-functionalist positivist systems and the hard-won interpretive turn to issues of process, diversity, conflict, change and a critical and ‘qualitative’ epistemology. A new transdisciplinary mental architecture of self-organising processes for complex living systems is offered which integrates understandings of both ‘structural systems’ and the ‘processual systemic’ in individual psychology, organisational sociology, and in action research as its epistemology.

Participatory Sustainability Impact Assessment: Scientific Policy Advice as a Social Learning Process

This paper deals with the development of scientific policy advice by providing a methodology to foster a social learning process. The methodology, called participatory Sustainability Impact Assessment (pSIA), aims to structure complex problem situations, to clarify interests and basic assumptions, to interpret scientific studies, to develop impact assessment, and to explore sensitivity of uncertainty and lack of information. In pSIA workshops the participants are supposed to build conceptual models with different modelling methods, like System Dynamics, Value Chain Analysis, and Morphological Analysis. A case study is presented that describes a workshop series with political as well as academic actors, applying the pSIA approach to an impact assessment of Economic Partnership Agreements between the European Union and the Eastern and Southern Africa Region.

Toward a Buddhist Systems Methodology 1: Comparisons between Buddhism and Systems Theory

This paper compares some key concepts from Buddhism with ideas from different traditions of systems thinking. There appear to be many similarities, suggesting that there is significant potential for dialogue and mutual learning. The similarities also indicate that it may be possible to develop a Buddhist systems methodology to help guide exploration and change within Buddhist organisations.

New Agoras and Old Institutions: The Case of Human Rights

Existing human rights doctrine and enforcement structures often fail to protect human welfare. The new agora project (Jenlink and Banathy 2002) offers a structure to democratically re-build human rights. To examine the role of new agoras in re-crafting old institutions, I begin by identifying the context of human rights: globalization, diverse identities, and democracy. After analyzing the impact of diversity on democratic structures, I introduce human rights as conceived by Banathy’s (2000) Third Generation. With this in mind, I am prepared to examine the challenges and opportunities for shaping a new operationalization of human rights using the new agora structure.

Communicating Through Theatre: How Organizational Theatre Engages Researchers and Industrial Companies

In this article, we focus on the communicative aspects in action research (AR), and how we as action researchers have been inspired by working with a theatre company in enterprise development. The theatre showed us a different landscape concerning communication in the enterprise development process. We discuss how communication in AR traditionally is handled, and challenge AR by introducing how a theatre company creates engagement and involvement in the development process. Action researchers can enhance their research activity through using communication forms borrowed from theatrical performance in order to inspire and increase participants’ involvement in change processes.

Conclusion: New Directions Through Extending Deliberative Democracy to Enhance Representation and Accountability

Two way, systemic dialogue enables new ideas to emerge. Rorty (1989) in ‘Contingency, irony and solidarity’ argues that we need to ask questions that acknowledge solidarity with other human beings who suffer. He asks us to consider the consequences for humanity by widening our sense of solidarity or links with others. Considering their pain should be our starting point for drawing ever widening circles of solidarity. The issue is not idealism versus pragmatism as Rorty argues; it is about widening our understanding of the consequences of our thinking and our practice. We need to understand that the environment of which we are part has been shaped by our social, cultural, political and economic decisions and that it will in turn shape our thinking and practice. This is the principle of co-determination that has been developed by systems thinkers such as Maturana and Varela and understood by recent thinkers such as Tim Flannery (2007) and Ulrich Beck (1992, 1997).

A Systemic Evaluation of the State of Affairs Following the Negative Outcome of the Referendum in Cyprus Using the Structured Dialogic Design Process

This paper reports the results of the first of a series of co-laboratories organized by Cypriot peace pioneers 30 months after the negative outcome of the referendum concerning UN General Secretary’s plan for reunification of the island. The purpose of this co-laboratory was to support a diverse group of disengaged and disappointed peace pioneers and activists representing Turkish and Greek communities of Cyprus develop a shared understanding of factors contributing to the perceived widening of the gap between the two divided communities in Cyprus. The co-laboratory was organized using the structured dialogic design process (SDDP) approach within the context of a rich web-based communication environment. The root causes contributing to the widening of the gap are discussed and are also compared with those identified during a similar co-laboratory employing the Interactive Management methodology 12 years earlier.

Creating Rhizomatic Networks and Ethics for the Marginalized Group

This paper seeks to further substantiate and appreciate the importance of West Churchman’s pragmatic philosophy, and to propose the development of what we call the participatory and rhizomatic systems approach. The aim of rhizomatics is to create a deterritoriazation of current social fields and to make sense of the creation of the rhizomatic networks and ethics for the marginalized group in practice. This paper takes the contributions of Gilles Deleuze and Felix Guattari’s notion of rhizome on ethical reasoning and incorporates them into a test. It examines how ethics for the marginalized group can assist in appreciating and developing ethical management of any systemic intervention. The paper looks into what ethics for the marginalized group is and how it is achieved in the context of rhizomatic networks.

Defining Focus and Integrity in Building a Community Research Coalition

Pervasive and systemic barriers to collaborative university-community research make such studies highly challenging. Yet the necessity of participative research means that feasible ways to conduct high quality collaborative investigations must be sought. In a longitudinal action research study investigating adult literacy, issues facing community and academic researchers centred upon focus and integrity. Differing researchers defined focus and integrity in sharply varying ways, so that terminology employed within the programme formed contested sites of meaning and interpretation. This meant that ideas of research integrity held very different connotations for different actors. Yet the viability of the programme depended on both academics and community people attempting to expand their horizons by understanding and taking into account others’ perceptions.

Formalised and Non-Formalised Methods in Resource Management—Knowledge and Social Learning in Participatory Processes: An Introduction

The participation of non-state actors in public decision-making and transdisciplinary research is increasingly regarded as an effective means to cope with growing uncertainties and complexities in human–nature interactions. The management of natural resources is expected to profit from a broader knowledge base and processes of social learning, thus allowing for potentially more informed and creative decision-making. Communication is a key element of transmitting knowledge and fostering social learning. This article introduces the special issue, which assembles contributions that discuss different methods, instruments, tools, and models that have been developed in order to facilitate the transmission of information as well its selection and aggregation. Each of the contributions is briefly reviewed. The approaches discussed here and in the individual papers aim to foster learning in participatory processes. We argue that a key aspect is the degree to which methods are formalised. Formalisation refers to the extent to which information is channelled in a certain way, leaving more or less scope for open communication. Depending on the goals and context, more or less formalised methods can be employed. We conclude by highlighting the context-dependency of participatory processes in natural resource management and indicate some directions for future research.

Arresting the Collapse of the City Through Systemic Education: A Case Study of Melbourne

Though it is claimed that Melbourne is one of the most liveable cities in the world, a systemic examination, based not on mechanistic and utilitarian foundations but on a humanist, systemic science reveals that a variety of modalities of its social fabric are threatened and will drive the city to eventual collapse. As usual, the worst impacted are the most defenceless: the poor, the elderly and especially the young. We propose that an education that emphasises vision and ethics and that integrates the humanities with the natural sciences in a systemic approach should be the prime instrument of intervention. We describe a new Master of Arts degree designed on these principles to re-orientate young professionals towards the community and away from big business and commerce.

Systemic Educational Approaches to Environmental Issues: The Contribution of Ecological Art

System thinkers and practitioners are trying to help society understand better the interconnectedness between issues that we previously tended to explore in isolation. Because of this, they have an important role to play in dealing with environmental issues. Indeed, the need to tackle those in holistic ways is now recognised and systems approaches are now complementing academic approaches such as ecological economics (Neumayer E (ed) (2003) Online encyclopaedia of ecological economics. International Society for Ecological Economics; Faber M, Manstetten R, Proops J (1996) Ecological economics. Concepts and methods. Edward Elgar, Cheltenham), which analyse ecological-human interactions. This paper explores how new forms of ‘environmental education’ could constitute particularly relevant vehicles for systems thinking and practice by building on messages and practices initiated in ecological art. Ecological art, it argues, has provided, for centuries, a practical form of holistic, interdisciplinary, problem-solving environmental management model—a particularly insightful illustration of how ‘systems thinking and practice’ can be used to deal with environmental problems. The paper suggests that art-based pedagogic forms could help put sustainability into practice by providing an educational tool that respects the systemicity of environmental issues and by encouraging systemic learning processes that are based on improved communication, sharing of perspectives, and stakeholders’ empowerment through participation and experience.